Eve Swearingen

I am a dedicated customer service professional with a strong background in conflict resolution and problem-solving. My experience spans various roles, including content moderation for live service video games and customer service representation for COVID-19 test kits. I pride myself on my ability to remain calm and patient in high-pressure situations, ensuring that customer needs are met with empathy and understanding.

Throughout my career, I have developed excellent verbal and written communication skills, which have been essential in diffusing customer issues and providing effective support. My proficiency in CRM software and the Microsoft Office Suite allows me to maintain accuracy in data entry and manage customer interactions efficiently. I am passionate about creating positive experiences for customers and continuously seek opportunities to enhance my skills in the field.