Derek Miller
@derekmiller
Results-driven professional with expertise in marketing and customer service.
What I'm looking for
As a seasoned marketing and customer service professional, I have a proven track record of driving revenue growth, improving customer satisfaction, and developing effective marketing strategies. With a strong background in digital marketing, media buying, and customer onboarding, I excel in fast-paced environments and thrive in roles that require creative problem-solving and collaboration.
Throughout my career, I have consistently demonstrated my ability to build strong relationships with clients, vendors, and cross-functional teams, resulting in increased brand visibility, revenue growth, and customer satisfaction. My expertise in Google AdWords, Facebook Ads Manager, and CRM software has enabled me to develop data-driven marketing strategies that drive results.
I am a results-driven professional with a passion for staying up-to-date on the latest industry trends and best practices. With a strong educational foundation in business management and marketing, I am confident in my ability to make a meaningful impact in any organization.
Experience
Work history, roles, and key accomplishments
Cryopreservation Coordinator/Billing Specialist
Inception LLC - Prelude Fertility
Jan 2023 - Present (2 years 5 months)
Provided exceptional customer service and solutions for patients seeking billing and technical support. Acted as the liaison between labs and facilities to research and coordinate confidential patient information.
Media Buying Associate
Osborn Barr Paramore
Aug 2021 - Sep 2022 (1 year 1 month)
Developed and executed media plans across traditional and digital channels to meet client objectives, contributing to increased revenue and brand visibility.
Music Licensing Manager
American Society of Composers, Authors, and Publishers (ASCA
Aug 2018 - Aug 2022 (4 years)
Achieved 118% of revenue goal in 2019 as a top performer by increasing new business sales and upselling Public Performance Licensing to music users within the region.
Digital Marketing Strategist
RevLocal
May 2016 - May 2018 (2 years)
Built and maintained long-term relationships with clients, ensuring timely project delivery and alignment with customer goals.
Education
Degrees, certifications, and relevant coursework
Derek hasn't added their education
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