Derek MillerDM
Open to opportunities

Derek Miller

@derekmiller

Results-driven professional with expertise in marketing and customer service.

United States

What I'm looking for

Seeking a challenging role that leverages my marketing and customer service expertise to drive business growth and customer satisfaction.

As a seasoned marketing and customer service professional, I have a proven track record of driving revenue growth, improving customer satisfaction, and developing effective marketing strategies. With a strong background in digital marketing, media buying, and customer onboarding, I excel in fast-paced environments and thrive in roles that require creative problem-solving and collaboration.

Throughout my career, I have consistently demonstrated my ability to build strong relationships with clients, vendors, and cross-functional teams, resulting in increased brand visibility, revenue growth, and customer satisfaction. My expertise in Google AdWords, Facebook Ads Manager, and CRM software has enabled me to develop data-driven marketing strategies that drive results.

I am a results-driven professional with a passion for staying up-to-date on the latest industry trends and best practices. With a strong educational foundation in business management and marketing, I am confident in my ability to make a meaningful impact in any organization.

Experience

Work history, roles, and key accomplishments

IF
Current

Cryopreservation Coordinator/Billing Specialist

Inception LLC - Prelude Fertility

Jan 2023 - Present (2 years 5 months)

Provided exceptional customer service and solutions for patients seeking billing and technical support. Acted as the liaison between labs and facilities to research and coordinate confidential patient information.

OP

Media Buying Associate

Osborn Barr Paramore

Aug 2021 - Sep 2022 (1 year 1 month)

Developed and executed media plans across traditional and digital channels to meet client objectives, contributing to increased revenue and brand visibility.

A(

Music Licensing Manager

American Society of Composers, Authors, and Publishers (ASCA

Aug 2018 - Aug 2022 (4 years)

Achieved 118% of revenue goal in 2019 as a top performer by increasing new business sales and upselling Public Performance Licensing to music users within the region.

Education

Degrees, certifications, and relevant coursework

Derek hasn't added their education

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Tech stack

Software and tools used professionally

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Derek Miller - Cryopreservation Coordinator/Billing Specialist - Inception LLC - Prelude Fertility | Himalayas