I created a brand awareness campaign for Radio Flyer through Concordia University's Digital Marketing Competition and Summit, placing 20th among nearly 250 teams.
I've supported customer operations at Family Fresh Market since 2015, training employees, scheduling multiple departments, managing customer accounts, processing invoicing, and coordinating catered events for more than 100 attendees. I also post community ads and upcoming events while maintaining precise cash and Western Union payment handling.
At Barnes & Noble, I provide personalized product recommendations, manage accurate point-of-sale transactions, build product displays, and grew membership sales through effective communication. I was recognized among the top three employees for membership sign-ups and collaborated on financial strategies that contributed to a 10% revenue increase.
I've also worked in business sales with Amazon Business/Thrive LA, organizing territories, maintaining CRM records, identifying prospective customers, and tailoring solutions through one-on-one sales presentations.
