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Deven MooreDM
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Deven Moore

@devenmoore

I build client success programs that improve retention and growth.

United States
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What I'm looking for

I'm looking to lead client success and growth initiatives where I can strengthen retention, scale operating frameworks, guide cross-functional teams, and deliver measurable outcomes for complex client portfolios.

At The Maze Group, I lead client success for enterprise and mid-market accounts, managing a multi-million-dollar portfolio and serving as a senior point of contact for key clients.

I've led delivery across 50+ client engagements, building onboarding, reporting, and communication frameworks that improve efficiency, retention, and client experience. I also lead and mentor 10+ cross-functional team members.

My work spans CRO, personalization, lifecycle strategy, and data-driven testing roadmaps across digital channels. Previously, at DM Marketing Solutions, I led integrated eCommerce marketing initiatives across paid media, email, social, Amazon, Meta, and Google Ads.

At Astral Brands, I managed eCommerce and Amazon storefront performance, increasing BOGO campaign sales by 25% year over year, improving social engagement by 15%, and raising conversion rates by 8.3% through merchandising and UX enhancements.

Experience

Work history, roles, and key accomplishments

TG
Current

Head of Client Success

The Maze Group

Jan 2025 - Present (1 year 8 months)

Led delivery across 50+ enterprise and mid-market client engagements, driving consistency, retention, and long-term value. Managed a multi-million dollar portfolio and mentored a cross-functional team.

Maze logoMA
Current

Head of Client Success

Aug 2024 - Present (2 years 1 month)

• Lead Client Success strategy across a portfolio of mid-market and enterprise clients, ensuring alignment to business goals, KPIs, and contractual scope
• Manage and develop a team of 8+, driving performance, accountability, and professional growth
• Oversee 8–12 concurrent client engagements, ensuring high-quality delivery across digital marketing, CRO, and lifecycle initiatives
• Build and impl

Maze logoMA

Client Partner

Aug 2023 - Aug 2024 (1 year)

• Managed a portfolio of high-value client accounts, acting as the primary strategic partner and advisor
• Led onboarding and engagement strategy, aligning stakeholders on scope, timelines, and success metrics
• Coordinated cross-functional teams to deliver digital marketing and CRO initiatives on time and within scope
• Improved client communication frameworks, resulting in stronger alignment and

Maze logoMA

Digital Marketing Strategist

Aug 2021 - Aug 2023 (2 years)

• Developed and executed digital marketing strategies across paid media, lifecycle, and CRO initiatives
• Partnered with clients to align marketing efforts with business objectives and performance goals
• Supported campaign execution, optimization, and reporting across multiple channels
• Collaborated with internal teams to deliver high-quality results and insights

DM Marketing Solutions logoDS

Digital Marketing Strategist

Mar 2018 - Jan 2021 (2 years 10 months)

• Led digital marketing strategy and execution across multiple client accounts, with a focus on eCommerce growth and customer experience
• Developed and executed multi-channel campaigns across paid media, email, social, and marketplace platforms (Amazon, Meta, Google Ads)
• Partnered with cross-functional teams including product, creative, and external vendors to deliver integrated marketing initi

Astral Brands logoAB

Digital Brand Marketing Manager

Sep 2017 - Mar 2018 (6 months)

• Led development and execution of multi-channel marketing campaigns from concept through launch
• Managed brand marketing programs including product launches, promotions, and seasonal campaigns
• Oversaw digital marketing efforts across social media, SEO, paid media, and email marketing
• Collaborated with internal teams to align brand messaging, campaign strategy, and execution timelines

Key Ac

AB

Digital Brand Marketing Manager

Astral Brands

Jan 2017 - Jan 2018 (1 year)

Led multi-channel campaigns, including product launches and seasonal promotions. Managed eCommerce and Amazon storefront performance, increasing BOGO campaign sales by 25% YoY and improving social engagement by 15%.

Astral Brands logoAB

Digital Marketing Analyst

Feb 2017 - Sep 2017 (7 months)

• Managed Amazon storefronts, campaigns, and promotional initiatives to drive revenue growth
• Built and maintained relationships with external partners and vendors
• Supported annual marketing planning, including campaign strategy, product launches, and promotional activations
• Conducted sales and performance analysis to identify trends and optimization opportunities

Impact:
• Delivered actiona

Astral Brands logoAB

E-Commerce Marketing Specialist

Jun 2016 - Feb 2017 (8 months)

• Managed and optimized eCommerce experiences across multiple brand websites
• Executed website updates including merchandising, promotions, and product launches
• Developed digital marketing calendars and supported CRM/automation initiatives
• Partnered with cross-functional teams to enhance the online customer journey

Key Achievements:
• Increased customer engagement by 12.6%
• Improved eCommer

Summit Group, LLC logoSL

Project/Program Manager

Dec 2014 - Jun 2016 (1 year 6 months)

Worked as Project/Program Manager at Summit Group, LLC.

Randstad logoRA

Brand Marketing Coordinator

Aug 2012 - Dec 2014 (2 years 4 months)

Worked as Brand Marketing Coordinator at Randstad.

Live Loyal PR logoLP

Jr. Publicist

Jan 2010 - Jul 2012 (2 years 6 months)

Worked as Jr. Publicist at Live Loyal PR.

Version X logoVX

Digital Marketing Intern

Jul 2011 - Oct 2011 (3 months)

Worked as Digital Marketing Intern at Version X.

H&M logoHM

Visual Planner

Dec 2005 - May 2010 (4 years 5 months)

Worked as Visual Planner at H&M.

Macy's logoMA

Merchandise Team Manager

Sep 2003 - Dec 2005 (2 years 3 months)

Worked as Merchandise Team Manager at Macy's.

Education

Degrees, certifications, and relevant coursework

AU

Argosy University

Bachelor of Marketing, Marketing

2009 - 2012

Bachelor of Marketing from Argosy University from 2009 to 2012.

Argosy University logoAU

Argosy University

Bachelor of Marketing, Marketing

2009 - 2012

Bachelor of Marketing from Argosy University from 2009 to 2012.

AU

Argosy University

Bachelor's Degree, Marketing/Marketing Management, General

2009 - 2012

AC

Art Institute of California

Associate's Degree, Design & Visual Communications

2007 - 2009

Associate's Degree in Design & Visual Communications from Art Institute of California from 2007 to 2009.

Art Institute of California logoAC

Art Institute of California

Associate's Degree, Design & Visual Communications

2007 - 2009

Associate's Degree in Design & Visual Communications from Art Institute of California from 2007 to 2009.

AC

Art Institute of CA

Associate's Degree, Design and Visual Communications, General

2007 - 2009

VC

Ventura Community College

Associates of Science, Liberal Studies

2002 - 2004

Tech stack

Software and tools used professionally

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