
Deven Moore
@devenmoore
I build client success programs that improve retention and growth.
What I'm looking for
At The Maze Group, I lead client success for enterprise and mid-market accounts, managing a multi-million-dollar portfolio and serving as a senior point of contact for key clients.
I've led delivery across 50+ client engagements, building onboarding, reporting, and communication frameworks that improve efficiency, retention, and client experience. I also lead and mentor 10+ cross-functional team members.
My work spans CRO, personalization, lifecycle strategy, and data-driven testing roadmaps across digital channels. Previously, at DM Marketing Solutions, I led integrated eCommerce marketing initiatives across paid media, email, social, Amazon, Meta, and Google Ads.
At Astral Brands, I managed eCommerce and Amazon storefront performance, increasing BOGO campaign sales by 25% year over year, improving social engagement by 15%, and raising conversion rates by 8.3% through merchandising and UX enhancements.
Experience
Work history, roles, and key accomplishments
Head of Client Success
The Maze Group
Jan 2025 - Present (1 year 8 months)
Led delivery across 50+ enterprise and mid-market client engagements, driving consistency, retention, and long-term value. Managed a multi-million dollar portfolio and mentored a cross-functional team.
• Lead Client Success strategy across a portfolio of mid-market and enterprise clients, ensuring alignment to business goals, KPIs, and contractual scope
• Manage and develop a team of 8+, driving performance, accountability, and professional growth
• Oversee 8–12 concurrent client engagements, ensuring high-quality delivery across digital marketing, CRO, and lifecycle initiatives
• Build and impl
Client Partner
The Maze Group
Jan 2023 - Jan 2025 (2 years)
Served as senior point of contact for key accounts, leading client relationships and ensuring delivery of strategic initiatives.
• Managed a portfolio of high-value client accounts, acting as the primary strategic partner and advisor
• Led onboarding and engagement strategy, aligning stakeholders on scope, timelines, and success metrics
• Coordinated cross-functional teams to deliver digital marketing and CRO initiatives on time and within scope
• Improved client communication frameworks, resulting in stronger alignment and
• Developed and executed digital marketing strategies across paid media, lifecycle, and CRO initiatives
• Partnered with clients to align marketing efforts with business objectives and performance goals
• Supported campaign execution, optimization, and reporting across multiple channels
• Collaborated with internal teams to deliver high-quality results and insights
Digital Marketing Strategist
The Maze Group
Jan 2021 - Jan 2023 (2 years)
Led CRO and lifecycle initiatives, developing testing roadmaps and delivering data-driven insights across channels.
• Led digital marketing strategy and execution across multiple client accounts, with a focus on eCommerce growth and customer experience
• Developed and executed multi-channel campaigns across paid media, email, social, and marketplace platforms (Amazon, Meta, Google Ads)
• Partnered with cross-functional teams including product, creative, and external vendors to deliver integrated marketing initi
Digital Marketing Strategist
DM Marketing Solutions
Jan 2018 - Jan 2021 (3 years)
Led digital marketing strategy and execution across multiple client accounts, focusing on eCommerce growth and customer experience. Developed and executed multi-channel campaigns across paid media, email, social, and marketplace platforms.
• Led development and execution of multi-channel marketing campaigns from concept through launch
• Managed brand marketing programs including product launches, promotions, and seasonal campaigns
• Oversaw digital marketing efforts across social media, SEO, paid media, and email marketing
• Collaborated with internal teams to align brand messaging, campaign strategy, and execution timelines
Key Ac
Digital Brand Marketing Manager
Astral Brands
Jan 2017 - Jan 2018 (1 year)
Led multi-channel campaigns, including product launches and seasonal promotions. Managed eCommerce and Amazon storefront performance, increasing BOGO campaign sales by 25% YoY and improving social engagement by 15%.
• Managed Amazon storefronts, campaigns, and promotional initiatives to drive revenue growth
• Built and maintained relationships with external partners and vendors
• Supported annual marketing planning, including campaign strategy, product launches, and promotional activations
• Conducted sales and performance analysis to identify trends and optimization opportunities
Impact:
• Delivered actiona
• Managed and optimized eCommerce experiences across multiple brand websites
• Executed website updates including merchandising, promotions, and product launches
• Developed digital marketing calendars and supported CRM/automation initiatives
• Partnered with cross-functional teams to enhance the online customer journey
Key Achievements:
• Increased customer engagement by 12.6%
• Improved eCommer
Digital Marketing Analyst
Astral Brands
Jan 2017 - Jan 2017 (0 months)
Analyzed digital marketing performance and supported campaign optimization efforts.
E-Commerce Marketing Specialist
Astral Brands
Jan 2016 - Jan 2017 (1 year)
Managed eCommerce and Amazon storefront performance, contributing to improved conversion rates through merchandising and UX enhancements.
Worked as Project/Program Manager at Summit Group, LLC.
Worked as Brand Marketing Coordinator at Randstad.
Worked as Jr. Publicist at Live Loyal PR.
Worked as Digital Marketing Intern at Version X.
Worked as Visual Planner at H&M.
Worked as Merchandise Team Manager at Macy's.
Education
Degrees, certifications, and relevant coursework
Argosy University
Bachelor of Marketing, Marketing
2009 - 2012
Bachelor of Marketing from Argosy University from 2009 to 2012.
Argosy University
Bachelor of Marketing, Marketing
2009 - 2012
Bachelor of Marketing from Argosy University from 2009 to 2012.
Argosy University
Bachelor's Degree, Marketing/Marketing Management, General
2009 - 2012
Art Institute of California
Associate's Degree, Design & Visual Communications
2007 - 2009
Associate's Degree in Design & Visual Communications from Art Institute of California from 2007 to 2009.
Art Institute of California
Associate's Degree, Design & Visual Communications
2007 - 2009
Associate's Degree in Design & Visual Communications from Art Institute of California from 2007 to 2009.
Art Institute of CA
Associate's Degree, Design and Visual Communications, General
2007 - 2009
Ventura Community College
Associates of Science, Liberal Studies
2002 - 2004
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
Skills
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