
Deven Moore
@devenmoore
I build client success programs that improve retention and growth.
What I'm looking for
At The Maze Group, I lead client success for enterprise and mid-market accounts, managing a multi-million-dollar portfolio and serving as a senior point of contact for key clients.
I've led delivery across 50+ client engagements, building onboarding, reporting, and communication frameworks that improve efficiency, retention, and client experience. I also lead and mentor 10+ cross-functional team members.
My work spans CRO, personalization, lifecycle strategy, and data-driven testing roadmaps across digital channels. Previously, at DM Marketing Solutions, I led integrated eCommerce marketing initiatives across paid media, email, social, Amazon, Meta, and Google Ads.
At Astral Brands, I managed eCommerce and Amazon storefront performance, increasing BOGO campaign sales by 25% year over year, improving social engagement by 15%, and raising conversion rates by 8.3% through merchandising and UX enhancements.
Experience
Work history, roles, and key accomplishments
Head of Client Success
The Maze Group
Jan 2025 - Present (1 year 10 months)
Led delivery across 50+ enterprise and mid-market client engagements, driving consistency, retention, and long-term value. Managed a multi-million dollar portfolio and mentored a cross-functional team.
Head of Client Success
Maze
Aug 2024 - Present (2 years 3 months)
• Lead Client Success strategy across a portfolio of mid-market and enterprise clients, ensuring alignment to business goals, KPIs, and contractual scope
• Manage and develop a team of 8+, driving performance, accountability, and professional growth
• Oversee 8–12 concurrent client engagements, ensuring high-quality delivery across digital marketing, CRO, and lifecycle initiatives
• Build and impl
Client Partner
The Maze Group
Jan 2023 - Jan 2025 (2 years)
Served as senior point of contact for key accounts, leading client relationships and ensuring delivery of strategic initiatives.
Client Partner
Maze
Aug 2023 - Aug 2024 (1 year)
• Managed a portfolio of high-value client accounts, acting as the primary strategic partner and advisor
• Led onboarding and engagement strategy, aligning stakeholders on scope, timelines, and success metrics
• Coordinated cross-functional teams to deliver digital marketing and CRO initiatives on time and within scope
• Improved client communication frameworks, resulting in stronger alignment and
Digital Marketing Strategist
Maze
Aug 2021 - Aug 2023 (2 years)
• Developed and executed digital marketing strategies across paid media, lifecycle, and CRO initiatives
• Partnered with clients to align marketing efforts with business objectives and performance goals
• Supported campaign execution, optimization, and reporting across multiple channels
• Collaborated with internal teams to deliver high-quality results and insights
Digital Marketing Strategist
The Maze Group
Jan 2021 - Jan 2023 (2 years)
Led CRO and lifecycle initiatives, developing testing roadmaps and delivering data-driven insights across channels.
Digital Marketing Strategist
DM Marketing Solutions
Mar 2018 - Jan 2021 (2 years 10 months)
• Led digital marketing strategy and execution across multiple client accounts, with a focus on eCommerce growth and customer experience
• Developed and executed multi-channel campaigns across paid media, email, social, and marketplace platforms (Amazon, Meta, Google Ads)
• Partnered with cross-functional teams including product, creative, and external vendors to deliver integrated marketing initi
Digital Marketing Strategist
DM Marketing Solutions
Jan 2018 - Jan 2021 (3 years)
Led digital marketing strategy and execution across multiple client accounts, focusing on eCommerce growth and customer experience. Developed and executed multi-channel campaigns across paid media, email, social, and marketplace platforms.
Digital Brand Marketing Manager
Astral Brands
Sep 2017 - Mar 2018 (6 months)
• Led development and execution of multi-channel marketing campaigns from concept through launch
• Managed brand marketing programs including product launches, promotions, and seasonal campaigns
• Oversaw digital marketing efforts across social media, SEO, paid media, and email marketing
• Collaborated with internal teams to align brand messaging, campaign strategy, and execution timelines
Key Ac
Digital Brand Marketing Manager
Astral Brands
Jan 2017 - Jan 2018 (1 year)
Led multi-channel campaigns, including product launches and seasonal promotions. Managed eCommerce and Amazon storefront performance, increasing BOGO campaign sales by 25% YoY and improving social engagement by 15%.
Digital Marketing Analyst
Astral Brands
Feb 2017 - Sep 2017 (7 months)
• Managed Amazon storefronts, campaigns, and promotional initiatives to drive revenue growth
• Built and maintained relationships with external partners and vendors
• Supported annual marketing planning, including campaign strategy, product launches, and promotional activations
• Conducted sales and performance analysis to identify trends and optimization opportunities
Impact:
• Delivered actiona
E-Commerce Marketing Specialist
Astral Brands
Jun 2016 - Feb 2017 (8 months)
• Managed and optimized eCommerce experiences across multiple brand websites
• Executed website updates including merchandising, promotions, and product launches
• Developed digital marketing calendars and supported CRM/automation initiatives
• Partnered with cross-functional teams to enhance the online customer journey
Key Achievements:
• Increased customer engagement by 12.6%
• Improved eCommer
Digital Marketing Analyst
Astral Brands
Jan 2017 - Jan 2017 (0 months)
Analyzed digital marketing performance and supported campaign optimization efforts.
E-Commerce Marketing Specialist
Astral Brands
Jan 2016 - Jan 2017 (1 year)
Managed eCommerce and Amazon storefront performance, contributing to improved conversion rates through merchandising and UX enhancements.
Project/Program Manager
Summit Group, LLC
Dec 2014 - Jun 2016 (1 year 6 months)
Worked as Project/Program Manager at Summit Group, LLC.
Worked as Brand Marketing Coordinator at Randstad.
Jr. Publicist
Live Loyal PR
Jan 2010 - Jul 2012 (2 years 6 months)
Worked as Jr. Publicist at Live Loyal PR.
Digital Marketing Intern
Version X
Jul 2011 - Oct 2011 (3 months)
Worked as Digital Marketing Intern at Version X.
Visual Planner
H&M
Dec 2005 - May 2010 (4 years 5 months)
Worked as Visual Planner at H&M.
Merchandise Team Manager
Macy's
Sep 2003 - Dec 2005 (2 years 3 months)
Worked as Merchandise Team Manager at Macy's.
Education
Degrees, certifications, and relevant coursework
Argosy University
Bachelor of Marketing, Marketing
2009 - 2012
Bachelor of Marketing from Argosy University from 2009 to 2012.
Argosy University
Bachelor of Marketing, Marketing
2009 - 2012
Bachelor of Marketing from Argosy University from 2009 to 2012.
Argosy University
Bachelor's Degree, Marketing/Marketing Management, General
2009 - 2012
Art Institute of California
Associate's Degree, Design & Visual Communications
2007 - 2009
Associate's Degree in Design & Visual Communications from Art Institute of California from 2007 to 2009.
Art Institute of California
Associate's Degree, Design & Visual Communications
2007 - 2009
Associate's Degree in Design & Visual Communications from Art Institute of California from 2007 to 2009.
Art Institute of CA
Associate's Degree, Design and Visual Communications, General
2007 - 2009
Ventura Community College
Associates of Science, Liberal Studies
2002 - 2004
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
Skills
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