Dennis Lu
@dennislu
I grow B2B revenue through consultative account expansion and cross-selling.
CanadaWhat I'm looking for
At Shopify, I manage 3,000+ active merchant accounts, using Salesforce and product-usage data to uncover cross-product expansion opportunities. I average 150% to growth target by positioning Shopify's ecosystem as a consultative partner for scalable merchant success.
Previously at Telus Business, I scaled relationships across 350+ medium-business accounts and managed the full sales cycle for small-business clients. I achieved 119% of target in 2023, ranked #1 among Account Managers in Western Canada in my second full month, and exceeded target by 550%.
I've also trained and mentored new hires, collaborated with product and marketing teams, and built sponsorship relationships for the BCIT Marketing Association. I bring experience in B2B SaaS, e-commerce, client retention, strategic prospecting, and multi-product sales.
Experience
Work history, roles, and key accomplishments
Manages a portfolio of over 3,000 active client accounts, focusing on driving cross-product adoption and increasing merchant value. Identifies and executes upsell opportunities, analyzes Salesforce data, and collaborates with product teams to refine cross-sell strategies.
Education
Degrees, certifications, and relevant coursework
British Columbia Institute of Technology
Bachelor of Business Administration, Marketing & Sales
Completed a Bachelor of Business Administration with a focus on Marketing and Sales.
British Columbia Institute of Technology
Diploma, Marketing Management
Completed a Diploma in Marketing Management with a specialization in Professional Sales.
Tech stack
Software and tools used professionally
Availability
Location
CanadaAuthorized to work in
Social media
Job categories
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