Denise Ragone
@deniseragone
SaaS Sales Leader with 10+ years of experience in B2B sales, enterprise account management, business development, international expansion.
ItalyWhat I'm looking for
SaaS Sales Leader with 10+ years of experience in B2B sales, enterprise account management, business development, international expansion, and commercial operations, including 6+ years in SaaS and scale-up environments.
Progressive career at ShippyPro, evolving from Enterprise Key Account Executive to Sales Director & International Operations Manager and then Enterprise Key Account Manager, combining hands-on enterprise selling with sales leadership, go-to-market strategy, international expansion, and commercial process building.
Proven track record of building sales processes from the ground up, developing international markets, leading sales teams, managing strategic enterprise accounts, driving revenue growth, improving sales efficiency, and expanding existing accounts.
Strong experience working with C-level executives and senior stakeholders across complex B2B sales cycles, with a hands-on, data-driven approach to pipeline management, forecasting, sales enablement, account growth, customer retention, and cross-functional collaboration.
Experience
Work history, roles, and key accomplishments
Key Account Manager – Enterprise
ShippyPro
Jan 2025 - Present (1 year 9 months)
Manages a portfolio of enterprise and strategic accounts across Italy, focusing on account growth, retention, and long-term customer relationships. Leads complex commercial negotiations and partners with cross-functional teams to translate enterprise requirements into scalable solutions.
SALES & INTERNATIONAL OPS MANAGER
ShippyPro
Jan 2022 - Dec 2024 (2 years 11 months)
Partnered with the CRO to define GTM strategy and lead expansion into France and the UK. Built local sales teams, processes, KPIs, forecasting and enablement frameworks from scratch. Managed the full sales funnel, used HubSpot analytics, and coached teams to drive performance, scalability and revenue growth. Collaborated cross-functionally with Marketing, Product and C. Success.
KEY ACCOUNT EXECUTIVE
ShippyPro
Nov 2020 - Jan 2022 (1 year 2 months)
Managed strategic enterprise B2B SaaS accounts, owning the full sales cycle from prospecting to onboarding and account development. Built C-level relationships and strategic account plans focused on expansion, upselling, cross-selling and retention. Partnered with Product and Customer Success to deliver tailored solutions, using Salesforce and HubSpot for pipeline and forecasting.
Managed sales and marketing operations for the Florence branch, overseeing KPIs, commercial performance and team results. Led, coached and trained the sales team to exceed targets. Implemented processes to improve pipeline management, conversion, forecasting and productivity. Coordinated digital campaigns, local marketing initiatives and lead-generation activities.
Managed the full sales cycle, from prospecting and customer consultation to negotiation, closing, and relationship management.
Consulted customers on language training solutions and developed tailored recommendations based on customer needs.
Consistently exceeded sales targets through consultative selling and structured pipeline management.
Education
Degrees, certifications, and relevant coursework
QUEC
Master, Project Management
Master in Project Management from QUEC, completed in 2021.
University of Roma Tre
Master's Degree, Modern Languages for International Communication
Master's Degree in Modern Languages for International Communication from the University of Roma Tre, completed in 2013.
University of Rome La Sapienza
Bachelor's Degree, Linguistic and Cultural Mediation
Bachelor's Degree in Linguistic and Cultural Mediation from the University of Rome La Sapienza, completed in 2010.
Tech stack
Software and tools used professionally
Availability
Location
ItalyAuthorized to work in
Salary expectations
Social media
Job categories
Skills
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