DB
Open to opportunities

Deanna Baxter

@deannabaxter

Motivated Customer Service Representative with a passion for helping others.

United States

What I'm looking for

I am looking for a role that values teamwork and customer satisfaction, where I can grow and make a meaningful impact.

I am a dedicated Customer Service Representative with over four years of experience in delivering exceptional service and data entry support. My journey has been marked by a commitment to problem-solving and effective communication, which I believe are essential in creating positive customer experiences. I thrive in environments where I can leverage my skills to improve customer satisfaction and contribute to a collaborative team atmosphere.

In my current role as a Non-emergency Medical Transport Driver, I have maintained a 98% on-time performance rate while ensuring clients receive compassionate and professional service. My previous experience as a Customer Service Representative for Home Depot allowed me to achieve a 95% customer satisfaction rating during peak seasons, demonstrating my ability to handle high-pressure situations effectively. I am passionate about building relationships and ensuring that every customer feels valued and heard.

Throughout my career, I have developed strong organizational skills and a keen attention to detail, which have been instrumental in my roles as an Administrative Assistant and Data Entry Specialist. I am now seeking a customer service position that allows me to further utilize my skills and contribute to a positive team environment while continuing to grow professionally.

Experience

Work history, roles, and key accomplishments

AL
Current

Non-emergency Medical Transport Driver

Absolute Transit, LLC

Jan 2024 - Present (1 year 4 months)

Safely transported clients to and from medical appointments, ensuring timely arrivals and maintaining a 98% on-time performance rate. Coordinated with dispatch and other team members to ensure smooth transportation processes.

SM

Advocate

Stay at Home Mom

Jan 2021 - Dec 2023 (2 years 11 months)

Developed excellent communication and organizational skills through managing daily household operations, caregiving duties, and coordinating family schedules. Demonstrated the ability to work under pressure by effectively managing last-minute changes.

WD

Housekeeping/Laundry

Wildwood Downs

Jan 2019 - Dec 2021 (2 years 11 months)

Performed cleaning tasks to maintain high standards of cleanliness, ensuring guest satisfaction. Managed time effectively to prioritize tasks, ensuring rooms were cleaned and inspected according to company standards.

LS

Data Entry Specialist

Lexicode Sourcehov

Jan 2016 - Dec 2018 (2 years 11 months)

Compiled, sorted, and transcribed data with a high degree of accuracy and efficiency. Entered raw data into spreadsheets and databases, ensuring completeness and consistency.

Education

Degrees, certifications, and relevant coursework

SS

Sumter High School

High School Diploma, General Studies

0

Completed high school education.

Tech stack

Software and tools used professionally

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Deanna Baxter - Non-emergency Medical Transport Driver - Absolute Transit, LLC | Himalayas