tyler dudkowski
@tylerdudkowski
Dedicated customer service professional with data entry experience.
What I'm looking for
I am a dedicated and results-driven professional with two years of experience in customer service and one year in data entry. My background includes managing high volumes of inbound calls and resolving customer issues with empathy and efficiency. I pride myself on maintaining precise and confidential data records, which has contributed to my success in fast-paced, client-focused environments.
At BrightPath Solutions, I managed 60 to 80 customer interactions daily, achieving a 90 percent customer satisfaction rating by resolving inquiries on the first call. My attention to detail and commitment to exceptional service have been recognized consistently, and I have partnered with cross-functional teams to improve key performance indicators. In my previous role at Ingram Micro, I ensured 98 percent accuracy in data submissions while supporting administrative operations and maintaining strict confidentiality standards.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
BrightPath Solutions
May 2023 - Apr 2025 (1 year 11 months)
Managed 60 to 80 inbound customer interactions daily, achieving a 90% satisfaction rating by resolving most inquiries on the first call. Maintained detailed documentation in CRM systems and partnered with cross-functional teams to escalate and resolve complex issues, contributing to improved team KPIs.
Data Entry
Ingram Micro
Feb 2022 - Mar 2023 (1 year 1 month)
Entered, verified, and updated large volumes of sensitive information daily using Microsoft Excel and internal database systems, ensuring 98% accuracy. Conducted periodic audits to identify inconsistencies and supported administrative operations while maintaining strict confidentiality standards.
Education
Degrees, certifications, and relevant coursework
High School
High School Diploma, General Studies
Completed high school education, gaining foundational knowledge and skills. Prepared for further academic or professional pursuits.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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