Dashuel pw

I am a dedicated customer service professional with experience in various roles, including customer support and supply chain management. My journey began at Concentrix, where I provided exceptional service to Santander clients, assisting them with credit card inquiries and banking services. This role honed my ability to communicate effectively and resolve issues efficiently, ensuring customer satisfaction.

Following my time at Concentrix, I joined Accenture as a Cisco Supply Chain and Logistics Manager. In this position, I was responsible for creating hardware replacement orders and ensuring that all processes were followed meticulously. My attention to detail and proactive approach helped prevent delays and maintain high service levels. I am goal-driven and always strive to meet performance targets while delivering measurable results.

Most recently, I worked as a Medical Case Manager, where I conducted intake calls to assess patient needs and scheduled appointments with healthcare professionals. My empathetic nature and strong client focus allowed me to monitor patient progress effectively, ensuring they received the care they needed. I am eager to leverage my skills in a new role that values customer service excellence and teamwork.