Mariela Chacon

I am a dedicated professional with over 3 years of experience in customer service, data analysis, and logistics. My career has been marked by a commitment to delivering efficient, client-focused solutions in fast-paced environments. I have a proven ability to streamline operations, ensure data accuracy, and leverage tools such as SAP and Salesforce to enhance workflows.

In my role as a Data Amendments Analyst at Experian, I researched and analyzed disputed business credit profile information, applying internal policies and independent judgment to resolve cases. My previous experience as a Customer Service Representative at 3M Healthcare allowed me to manage customer orders and inquiries effectively, ensuring timely resolutions and compliance with internal procedures. I also gained valuable experience at DHL Express, where I processed customs documentation and ensured compliance with international regulations.