DARREN DORADODD
Open to opportunities

DARREN DORADO

@darrendorado

Dedicated medical virtual assistant with strong technical skills.

Philippines

What I'm looking for

I am looking for a role that allows me to utilize my technical skills while providing opportunities for growth and learning.

I am a dedicated and friendly professional with a strong ambition to succeed in any environment. My journey in the workforce has equipped me with valuable skills in technical support and customer service, particularly in the medical field. I thrive on challenges and am always eager to learn and grow.

Throughout my career, I have held various positions, including Medical Virtual Assistant and Customer Service Associate, where I honed my skills in communication and problem-solving. My experience at Reva Global and West Coast Neurology has particularly strengthened my ability to manage medical billing and provide exceptional support to clients. I am committed to delivering my best work and contributing positively to my employer's success.

Experience

Work history, roles, and key accomplishments

WN
Current

Medical Virtual Assistant

West Coast Neurology

Jul 2023 - Present (1 year 11 months)

Supported neurological practices remotely, handling patient intake, record keeping, and appointment coordination. Ensured smooth virtual office operations.

RG

Medical Virtual Assistant

Reva Global

Sep 2021 - Jun 2023 (1 year 9 months)

Provided virtual administrative and clinical support to medical professionals, enhancing operational efficiency. Managed patient communications and scheduling.

VG

Medical Billing Agent

Valor Global

Jan 2021 - Aug 2021 (7 months)

Processed medical claims and managed billing inquiries, ensuring accuracy and compliance with regulations. Utilized strong organizational skills to maintain detailed records.

CO

Customer Care Associate

Conduent

Apr 2018 - Mar 2020 (1 year 11 months)

Managed customer interactions and resolved complex service issues, ensuring adherence to company policies. Contributed to improving customer retention through effective support.

Education

Degrees, certifications, and relevant coursework

PU

Philippine Christian University

Unknown, Unknown

Pursued higher education at Philippine Christian University, focusing on a comprehensive curriculum. Gained foundational knowledge and skills relevant to the chosen field of study.

IN

Infolink

Vocational Certificate, Basic Computer Skills

Completed a vocational program in Basic Computer Skills at Infolink, located in the ACLC Building. Developed fundamental computer literacy, including proficiency in Windows environments and Microsoft Office applications.

LS

Lodlod National High School

High School Diploma, General Studies

Completed secondary education at Lodlod National High School. Acquired a broad range of academic knowledge and developed essential learning skills.

TS

T.M.KALAW Memorial School

Elementary Certificate, General Studies

Completed primary education at T.M. Kalaw Memorial School. Developed foundational literacy and numeracy skills.

Tech stack

Software and tools used professionally

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DARREN DORADO - Medical Virtual Assistant - West Coast Neurology | Himalayas