Jeilyn Inocelda

As a seasoned customer service representative, I bring over 5 years of experience in managing administrative tasks, ensuring timely and effective solutions. My expertise lies in communication, time management, and problem-solving, with a strong commitment to delivering high-quality work and exceeding expectations.

Throughout my career, I have honed my skills in customer advocacy, technical support, and medical virtual assistance. I am well-versed in Google Workspace and have experience with EHR Navigation, including Practice Fusion. I am adaptable, flexible, and dedicated to providing exceptional customer service.

I am a strong believer in promoting compliance with HIPAA regulations and ensuring seamless customer experiences. With my expertise in handling customer complaints, processing prior authorizations, and verifying insurance claims, I am confident in my ability to make a positive impact in any organization.