Open to opportunities

Dario Morando

@dariomorando

Message

Driven sales professional transitioning to Customer Success roles.

United States

Message

What I'm looking for

I am looking for a role that allows me to leverage my sales expertise in a Customer Success environment, focusing on client satisfaction and relationship management.

I am a driven sales professional with a strong background in sales and customer service, seeking to transition into a Customer Success position. My experience spans various roles where I have consistently exceeded sales quotas and contributed to significant portfolio growth. I thrive in dynamic environments and enjoy building relationships with clients to ensure their success.

At Wander, I played a pivotal role in creating outbound prospecting processes and successfully added over 50 homes to our platform within a few months. My ability to engage with property managers through cold calls and emails helped set high-quality meetings for our leadership team. Previously, I excelled as a Provisioning Coordinator at Chorus in New Zealand, where I promoted fiber internet installation and managed customer communications effectively.

With a B.S. in Business Administration from Elon University and experience in various sales roles, I am eager to leverage my skills in a Customer Success capacity. I am passionate about ensuring customer satisfaction and fostering long-term relationships that drive business success.

Experience

Work history, roles, and key accomplishments

Business Development Representative

Wander

Dec 2024 - May 2025 (5 months)

Worked with leadership to create a role for cold outreach to Property Managers. Built outbound prospecting processes from scratch, including lead sourcing strategies, messaging frameworks, and qualification criteria.

Salesforce HubSpot Prospecting Cold Calling Relationship Building Pipeline Management LinkedIn Sales Navigator

Provisioning Coordinator

Chorus

Apr 2023 - Feb 2024 (10 months)

Promoted fiber internet installation across New Zealand through both warm and cold outreach. Managed communication between customers and service companies to ensure seamless operations.

Client Communication Active Listening

Account Executive

BuildingConnected

Jul 2018 - Dec 2018 (5 months)

Exceeded sales quotas and closed two of the largest clients in the country. Promoted from SDR to Account Executive due to top performance.

Sales Quota Sales Strategy CRM Negotiation

Team Lead / Sales Development Representative

BuildingConnected

Oct 2017 - Jul 2018 (9 months)

Led all SDRs in qualified meetings, achieving 120% of meeting quota each quarter. Conducted 80+ outbound calls daily, engaging C-suite executives of large construction firms.

Sales Development Outbound Calling Sales Training

Sales Development Representative

Roost Storage and Parking

May 2016 - Aug 2016 (3 months)

Contributed to 10% user growth in three months through high-volume cold calling (60+ calls) and emailing (100+ emails daily). Assisted in introducing qualified leads to closing managers.

Cold Calling Email Marketing Lead Qualification Sales Support

Education

Degrees, certifications, and relevant coursework

Elon University

B.S. in Business Administration, Business Administration

Activities and societies: Doherty Scholar (Entrepreneurship) | 2015 – 2016

Completed a Bachelor of Science in Business Administration. Participated as a Doherty Scholar in Entrepreneurship from 2015 to 2016, focusing on entrepreneurial studies and initiatives.