At Teleperformance, I trained new hires and active interpreters in medical interpretation protocols, communication skills, and process compliance. I assessed progress and provided real-time feedback and personalized coaching to support linguistic accuracy and interpreter-mediated communication.
I’ve taught English and Spanish since 2010, including online private tutoring, using a communicative approach focused on real-life language use. I also interpreted between healthcare professionals and patients, applying medical terminology and maintaining clear, culturally appropriate communication in clinical settings.
