Open to opportunities

Danielle Lucchesi

@daniellelucchesi

Message

Operations and Automation Analyst optimizing workflows with low-code automations and data-driven dashboards.

Brazil

Message

What I'm looking for

I’m looking for a role where I can combine operations, automation, and dashboards to reduce manual work, improve process quality, and build scalable systems—while partnering with teams on adoption, training, and continuous optimization.

I’m an Operations and Automation Analyst with 5+ years of international experience streamlining workflows end-to-end—rebuilding core processes, improving SOP compliance, and making day-to-day execution easier for teams and clients.

Most recently, I rebuilt automations across Pipedrive, ClickUp, and Connecteam, leading the implementation of 150+ low-code automations to cut manual workload and improve operational scalability. I also designed a smart Fillout form with conditional logic and bilingual outputs, reducing scheduling errors by 40%+ and replacing Calendly routing.

I build visibility through dashboards and BI—implementing KPI reporting in Locker Studio integrated with Pipedrive—and I create practical tools like an AI-powered WhatsApp assistant using n8n to reduce support workload and improve response times. Across roles, I’ve consistently led training and adoption, redesigned internal systems, and developed KPI dashboards and reporting models using Excel and Tableau.

Experience

Work history, roles, and key accomplishments

Current

Operations and Automation Analyst

Current

Suassuna Global

May 2025 - Present (11 months)

Rebuilt client onboarding, staff training, and SOP compliance workflows across Pipedrive, ClickUp, and Connecteam. Designed 150+ low-code automations, built a conditional Fillout form that cut scheduling errors by 40%+, and led an n8n-powered AI WhatsApp assistant to reduce support workload.

Pipedrive ClickUp Connecteam N8n Zapier Low Code Conditional Forms

Operations and Project Analyst

Genentech

May 2023 - Feb 2025 (1 year 9 months)

Built an internal project management system using Trello, Google Sheets, and Jira integrations to reduce task delays and improve team visibility. Created KPI dashboards and reporting models (Excel, Tableau) and supported leadership with insights to identify and fix process inefficiencies.

Trello Google Sheets Jira KPIs Excel Tableau Process Analysis Project Systems Report Modeling

Process and Project Analyst

Elite Staffing

May 2021 - May 2023 (2 years)

Led end-to-end implementation of a new CRM system (PCRecruiter) including stakeholder training. Built dashboards for client turnover to guide staffing improvements, reducing attrition by 15%, and standardized recruitment workflows with process documentation and weekly reporting.

PCRecruiter CRM Implementation Dashboarding Recruitment Operations

Project Management Intern

Briar Cliff University

Jan 2021 - May 2021 (4 months)

Developed Excel VBA tools to automate recurring HR reporting tasks, reducing manual effort. Supported the digital transformation of HR records from physical to cloud-based systems, ensuring compliance and improving sustainability.

VBA HR Reporting Digital Transformation Compliance Support Project Management Data Migration

Education

Degrees, certifications, and relevant coursework

Briar Cliff University

Bachelor of Arts in Business Administration and International Business, Business Administration and International Business

Grade: Summa Cum Laude Honors; Dean’s List for all semesters

Activities and societies: Member of the varsity volleyball team

Earned a Bachelor of Arts in Business Administration and International Business with Summa Cum Laude honors and Dean’s List recognition for all semesters.

Pontifícia Universidade Católica do Rio de Janeiro (PUC-Rio)

Bachelor of Arts in Business Administration, Business Administration

2017 -

Completed part of a Bachelor of Arts in Business Administration at PUC-Rio before transferring to the United States.

Hult International Business School

Master of Science in International Business, International Business

2023 -

Grade: Cum Laude Honors; Dean’s List for all semesters

Activities and societies: Graduation speaker

Earned a Master of Science in International Business with Cum Laude honors and Dean’s List recognition for all semesters. Served as a graduation speaker.