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Matheus Franzoni

@matheusfranzoni

Functional Analyst at Nexforce automating internal workflows with AI agents and improving client sales performance through HubSpot CRM.

Brazil

Message

What I'm looking for

I’m seeking full-time remote opportunities with a global focus in operations, CRM, process improvement, or data analysis, where I can apply my engineering, operations, and technology experience.

At Nexforce, I develop AI agents for internal teams, automating manual tasks that once took hours and reducing them to minutes. I also design HubSpot CRM architectures around client needs, including a sales funnel visibility project that helped increase sales by 20%.

I’ve also structured response-time monitoring for sales, pre-sales, and post-sales teams, raising SLA compliance to around 95% and contributing to a 40% increase in customer retention. Earlier, at GT Group, I organized R&D project data and created Excel tracking reports; at Liga de Marketing UNICAMP, I held project management and external vice-president roles.

Experience

Work history, roles, and key accomplishments

Current

Functional Analyst

Current

Nexforce

Jan 2026 - Present (10 months)

- Develops Al agents from scratch for internal company areas (Finance, Peo#e, and. mainly, Operations), automating manual tasks that used to take hours Of the team's time down to just a few minutes.
- Defines the architecture and configuration required for these agents to work, Trom initial design through rollout to the areas, reducing reliance on repetitive manual work.
- Designed and implemented

Functional Analyst Intern

Nexforce

Dec 2024 - Jan 2026 (1 year 1 month)

- Applied and expanded HubSpot CRM knowledge by configuring, customizing, and developing solutions tailored to client needs.
- Implemented marketing and sales automation strategies, directly contributing to process optimization and operational efficiency.
- Leveraged HubSpot as a strategic tool to enhance the customer journey and improve results in commercial campaigns and workflows.
- Optimized k

Estagiário em Fomentos Diretos

GT Group

Jul 2024 - Dec 2024 (5 months)

- Apoiei a equipe técnica no processamento e organização de dados de projetos de P&D, assegurando
precisão das informações para relatórios e prestação de contas.
- Elaborei planilhas e relatórios de acompanhamento em Excel que consolidavam informações de
diferentes fontes para facilitar a gestão dos projetos.
- Gerenciei o cronograma de projetos e realizei follow-up com clientes, assegurando cumpr