Douglas Lacerda

Improved business operations across administrative, financial, commercial and operational areas by structuring processes, organizing information and creating systems to support better decisions.
Centralized the production scheduling process, standardizing order registration, priority definition and production queue monitoring. This improved visibility over pending orders, reduced the risk of misse

Improved business operations across administrative, financial, commercial, and operational areas by structuring processes, organizing information, and creating systems to support better decisions. Centralized production scheduling, standardized operational routines and inventory procedures, and implemented Excel-based systems for planning, budgeting, customer service tracking, and management repor

Managed end-to-end operations of a small food business, including production, inventory, sales, financial control and customer service.

Developed and maintained operational controls, financial records and management reports to support business decisions.

Gained practical experience in managing the full cycle of a business operation: planning, execution, monitoring and adjustment.

Developed and implemented company-wide inventory process standardization for iron ore products, including step-by-step procedures with clear data sources and execution sequences. Consolidated daily operational, quality, and planning data into an executive report, designed an integrated vessel quality and scheduling control system, mapped team workflows, and coordinated short-, medium-, and long-te

Developed and implemented a company-wide inventory process standardization for iron ore products, creating a step-by-step procedure with clear data sources and execution sequence. The model was later adopted by other areas of the mining operation.

Consolidated daily operational, quality and planning data into a single executive report, replacing a process that required the manager to request inf

Monitored contractual and operational indicators for a portfolio of major clients in the fuel and fertilizer sectors, including demurrage, take-or-pay volumes and actual versus contracted transportation. Identified deviations and coordinated adjustments with operations, planning and finance teams.

Conducted logistics capacity studies to evaluate the railway's ability to meet current and projecte

Monitored contractual and operational indicators for major fuel and fertilizer clients, including demurrage, take-or-pay volumes, and actual versus contracted transportation. Coordinated adjustments with operations, planning, and finance teams, conducted logistics capacity studies, and served as the primary interface between clients and internal operations.

Developed a diagnostic study of the fuel transportation system on the Carajás Railway by analyzing client demand, railway capacity, and infrastructure constraints to identify bottlenecks and propose improvements. Monitored contractual indicators such as demurrage and take-or-pay volumes for major clients and coordinated with operations, planning, and commercial teams to align client needs with rai

Developed a diagnostic study of the fuel transportation system on the Carajás Railway, analyzing client demand, railway capacity and infrastructure constraints to identify bottlenecks and propose improvements for future years.

Monitored contractual indicators including demurrage and take-or-pay volumes for a portfolio of major clients in the fuel sector (BR Distribuidora, Ipiranga, Raízen, Alesa

Developed an automated inventory capacity calculation system in Excel and VBA that reduced a manual process from approximately 90 minutes to 15–20 minutes per day, eliminating repetitive work and improving information accuracy.

Coordinated daily production planning, sequencing production lines to balance demand, inventory levels and operational capacity. Worked closely with maintenance, quality

Advanced studies in business management, strategic planning and finance, with a strong focus on improving organizational performance and supporting data-driven business decisions.

Studied operations management, production planning, logistics, quality management and industrial engineering. Served as a Teaching Assistant for Calculus and Production Planning & Control (PPC). Completed a capstone project in Operations Research, developing a mathematical optimization model to improve production planning for a soft drink manufacturing line.