I'm looking for remote opportunities in Business Operations, AI Operations, Data Quality, and Process Improvement. I want to contribute to improving workflows, organizing information, ensuring data accuracy, and supporting efficient operations while continuing to grow in the technology industry.
Nathália Passoni
@nathaliapassoni
Business Operations professional with experience in process improvement, documentation management, and operational workflows.
What I'm looking for
I'm a Business Operations professional with 4+ years of experience supporting process improvement, documentation management, and operational workflows within one of Brazil's largest public organizations.
Throughout my experience, I have worked with cross-functional teams to organize processes, manage operational documentation, review data accuracy, and support improvements across internal systems. My work involves identifying opportunities for better workflows, maintaining reliable information, and helping teams operate with more structure and efficiency.
With a background in Information Systems, I have developed a strong interest in technology, data quality, AI operations, and digital processes. I enjoy roles that combine analytical thinking, attention to detail, problem-solving, and continuous learning.
I am currently seeking remote opportunities in Business Operations, AI Operations, Trust & Safety, Data Quality, Process Improvement, and Privacy, where I can contribute to building organized operations, improving processes, and delivering reliable results while growing within the technology industry.
Experience
Work history, roles, and key accomplishments
Business Operations & Process Analyst
Municipal Housing Department (SEHAB)
Feb 2022 - Present (4 years 5 months)
Supported operational workflows across multiple departments, ensuring process consistency, accurate information flow, and timely execution. Reviewed and maintained documentation/data quality, identified process gaps, collaborated with cross-functional teams, and prepared reports to support decision-making.
Cultural Exchange Au Pair
Germany Cultural Exchange Program
Jul 2019 - Jul 2021 (2 years)
Managed daily planning, scheduling, and responsibilities in an international environment. Built adaptability, problem-solving, organization, and communication skills while strengthening English and German communication through daily multicultural interaction.
Education
Degrees, certifications, and relevant coursework
Universidade Anhembi Morumbi
Bachelor of Science, Information Systems
Earned a Bachelor of Science in Information Systems at Universidade Anhembi Morumbi in São Paulo, Brazil.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
Skills
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