Loading...
Loading...
Himalayas
About usHimalayas PlusCommunityTech stackEmployee benefitsTerms and conditionsPrivacy policyContact usFor job seekers
Create your profileBrowse remote jobsDiscover remote companiesJob description keyword finderRemote work adviceCareer guidesJob application trackerAI resume builderResume examples and templatesAI cover letter generatorCover letter examplesAI headshot generatorAI interview prepInterview questions and answersAI interview answer generatorAI career coachFree resume builderResume summary generatorResume bullet points generatorResume skills section generator© 2025 Himalayas. All rights reserved. Built with Untitled UI. Logos provided by Logo.dev. Voice powered by Elevenlabs Grants
Join the remote work revolution
Join over 100,000 job seekers who get tailored alerts and access to top recruiters.
@shaterricajones
Dedicated healthcare coordinator with strong customer service skills.
I am a dedicated and reliable administrative professional with over 9 years of experience in healthcare coordination, customer service, and front office operations. My expertise lies in managing high-volume calls, appointment scheduling, and providing exceptional patient support. I am CPR certified and proficient in Microsoft Office, which allows me to handle various administrative tasks efficiently.
Currently, I serve as a Business Office Coordinator at Digestive Health Center, where I manage patient check-ins and check-outs, reschedule appointments, and support billing processes. My previous role as a Certified Medical Assistant at Singing River Health System honed my skills in patient care and coordination with insurance departments. I pride myself on being a punctual team player with a strong work ethic and excellent communication skills.
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Work history, roles, and key accomplishments
Digestive Health Center, PA
Sep 2022 - Present (3 years 2 months)
Managed patient check-ins and check-outs for multiple providers and handled high-volume inbound calls with professionalism. Supported billing and administrative processes as needed, ensuring smooth office operations.
Answered high volume inbound customer service calls, maintaining a 91% customer satisfaction rate. Resolved billing inquiries and account issues efficiently, adhering to call scripts and company compliance guidelines.
Singing River Health System
Jun 2017 - Present (8 years 5 months)
Assisted nurse practitioners and physicians with patient procedures and recorded vital signs, updating patient records in EMR systems. Provided direct patient care and support during exams, coordinating with insurance and scheduling departments.
Degrees, certifications, and relevant coursework
Certified Medical Assistant, Medical Assisting
Completed a comprehensive program to become a Certified Medical Assistant. Gained essential skills in patient care, clinical procedures, and administrative tasks relevant to medical office operations.
Some College Coursework, General Studies
Undertook various college courses to broaden academic knowledge. Focused on foundational subjects to support future career development.
High School Diploma, General Studies
Obtained a high school diploma, completing all required coursework. Developed foundational academic skills and prepared for further education or entry into the workforce.
Software and tools used professionally
You can contact ShaTerrica and 90k+ other talented remote workers on Himalayas.
Message ShaTerricaSamihah Farooqi
Medical Office Administrative Specialist, Best Medical Care
Cecilia Hernandez
Medical Office Representative, Providence St Joseph Health
talisha anderson
Administrative Coordinator, UnitedHealthcare
Kylee Schappert
Medical Receptionist, Millennium Physician Group
Come Up
Medical Office Specialist, HCA
Megan Burke
Office Manager, Mid South Rehab
Courtney Prellwitz
Patient Service Representative, Advocate Aurora Health
anaiya selvon
Administrative Assistant Healthcare, Northside Hospital
Danielle Brown
Customer Service Representative, ADT Solar
Jarmillia Winn
Office Assistant, Unified Care Group Dayhab