A full-time remote Operations Manager or Head of Operations role at a company with multi-site, international, or logistics complexity — startup or scaleup preferred. I'm Panama-based (UTC-5) with full US business-hours overlap and bilingual EN/ES coverage of LATAM. Available worldwide via EOR or as a contractor.
Daniel Cardenas
@danielcardenas
Operations Manager with 10+ years across hospitality, aquaculture, R&D and family office. Multi-site, international logistics, Google PM certified.
What I'm looking for
I'm an Operations Manager with 10+ years building the operational backbone for complex, multi-site organizations across hospitality, aquaculture, R&D technology, and family office management. I've worked across Panama, Mexico, Saudi Arabia, Brazil, and on board international cruise operations.
My specialty is being the central coordination point — the person who keeps leadership, field teams, vendors, and external stakeholders aligned while budgets, logistics, and deliverables stay on track. I've designed SOPs from scratch for three regional offices, managed international 3PL and import/export for technical field deployments to Saudi Arabia and Mexico, and run culinary operations and payroll for 250+ crew on the world's largest cruise ship.
Currently consulting as Project & Strategy lead for a Panama-based family office and STR portfolio, plus a manufacturing PMO engagement in Mexico. I'm actively looking for a full-time remote Operations Manager or Head of Operations role at a company where complex coordination, financial discipline, and cross-cultural execution actually matter.
Google PM certified, bilingual English/Spanish with professional Portuguese and conversational French and Italian. Based in Panama City (UTC-5) — full overlap with US Eastern and Central business hours, available worldwide via contractor or EOR.
Open to startups (Series A–C), scaleups, and mid-size companies in hospitality tech, short-term rentals, logistics, agritech, hardware-adjacent operations, or any business with multi-site or international complexity.
Experience
Work history, roles, and key accomplishments
Operation Manager & PMO Consultant
Spongi / TPU
Jul 2025 - Present (11 months)
Operations Manager for a Panama family office and STR portfolio while serving as PMO for a Mexican manufacturing entity. Designed SOPs for 24/7 property service. Lead vendor management, procurement, financial oversight, and cross-functional remote team coordination. Manage project sprints via Jira and Microsoft Planner.
R&D Operations & Technical Lead
Innovasea
Jan 2021 - Dec 2024 (3 years 11 months)
Directed R&D operations for oceanographic deployments across Panama, Saudi Arabia, and Mexico. Managed international 3PL, import/export, customs compliance, and supply chain for 10+ device deployments. Coordinated vendor budgets, regulatory documentation, and field execution. Bridged engineering and leadership teams. Owned budget tracking and financial reporting.
Office Manager
Open Blue Sea Farms
Feb 2017 - Dec 2020 (3 years 10 months)
Managed supply chain logistics, ensuring compliance and accuracy in shipping and customs processes. Supported project managers in delivering high-quality deployments for aquaculture infrastructure, optimizing operational efficiency.
Reservations Executive
Exclusive Traveler Club
Mar 2016 - Oct 2016 (7 months)
Maximized client satisfaction by managing customer service and booking management, while optimizing upsell opportunities for premium travel packages.
Reservations Executive
Exclusive Traveler Club
Mar 2016 - Oct 2016 (7 months)
Maximized client satisfaction by managing customer service and booking management for premium travel packages. Collaborated with teams to optimize workflows and reduce service delays, enhancing overall service efficiency.
Operations Manager
ClubVentos
Jun 2015 - Feb 2016 (8 months)
Enhanced guest experience by managing team logistics and product shipments in a hospitality setting. Improved operational efficiency through staffing roster optimization and vendor relationship management.
Operations Manager
ClubVentos
Jun 2015 - Feb 2016 (8 months)
Enhanced guest experience by managing logistics and product shipments in a hospitality setting. Improved operational efficiency through staffing roster optimization and vendor relationship management.
Culinary Operations Coordinator
Royal Caribbean International
Dec 2012 - Feb 2014 (1 year 2 months)
Supported culinary operations by managing budgets, procurement, and crew coordination onboard Oasis-class vessels, contributing to seamless execution of culinary services.
Culinary Operations Coordinator
Royal Caribbean International
Dec 2012 - Feb 2014 (1 year 2 months)
Supported culinary operations onboard Oasis-class vessels by managing budgets, procurement, and crew coordination. Contributed to seamless execution of culinary services in a high-pressure environment.
Education
Degrees, certifications, and relevant coursework
César Ritz Colleges
Swiss Higher Diploma, Culinary Arts & Restaurant Management
2010 -
Swiss Higher Diploma in Culinary Arts & Restaurant Management, focusing on the principles of culinary arts, restaurant management, and operational excellence in the hospitality industry.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Portfolio
danjoelc.github.io/portfoliodanSalary expectations
Job categories
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