Gretthel Bohorquez
@gretthelbohorquez
Project & Operations specialist driving event excellence and data-driven marketing.
What I'm looking for
I am a results-driven Project & Operations Specialist with 10+ years managing events, marketing campaigns, and cross-functional projects across luxury and corporate brands in the U.S., Canada, and Panamá. I specialize in remote work, process improvement, and data-driven decision-making with a consistent record of meeting sales and engagement goals.
At Estée Lauder I supported marketing and education activations across the U.S. and Canada, managing end-to-end logistics, supplier coordination, and budget tracking for over 200 events annually, created dashboards and trackers that reduced planning timelines by 20%, and led vendor selection and contracting while ensuring brand compliance and cost efficiency.
Earlier roles in hospitality and contact center training strengthened my event strategy, stakeholder relations, and team leadership skills; I plan and execute virtual and in-person activations, negotiate contracts, and deliver measurable attendance and revenue results.
Experience
Work history, roles, and key accomplishments
Project & Operations Specialist
Estée Lauder
Jan 2021 - Present (4 years 9 months)
Managed end-to-end marketing and education activations across the U.S. and Canada, improving operational efficiency and reducing planning timelines by 20% while supporting 200+ events annually.
Training Associate
Foundever
Jun 2020 - Dec 2021 (1 year 6 months)
Managed onboarding and training programs for new hires, tracking progress and ensuring timely completion of modules while coordinating performance communication across teams.
Groups & Events Coordinator
W Panama Hotel
Sep 2018 - Aug 2020 (1 year 11 months)
Planned and executed 30+ corporate, social, and lifestyle events monthly, monitoring KPIs and implementing strategies to consistently meet or exceed monthly attendance and revenue goals.
Event Manager
Hotel Intercontinental Miramar Panama
Jun 2017 - Aug 2018 (1 year 2 months)
Directed end-to-end planning for meetings and conferences, negotiated vendor contracts, and coordinated multi-day schedules to achieve monthly revenue targets and high guest satisfaction.
Social Event Manager
Sheraton Panama Hotel & Convention Center
Sep 2013 - May 2017 (3 years 8 months)
Oversaw weddings, social events, and corporate meetings from proposal to execution, consistently meeting or exceeding monthly sales and guest satisfaction targets.
Education
Degrees, certifications, and relevant coursework
Universidad del Istmo
Master of Business Administration, Project Management
2021 - 2022
Completed a Master of Business Administration with a focus on Project Management from 2021 to 2022.
Universidad Católica Santa María La Antigua
Bachelor of Business Administration, Business Administration and Hospitality
2011 - 2014
Earned a Bachelor's degree in Business Administration and Hospitality from 2011 to 2014.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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