At NCR Voyix, I manage four enterprise accounts worth approximately $1.5M in annual contract value, maintaining a 97% renewal rate and generating more than $600K in qualified expansion pipeline. I build executive relationships and lead renewals, commercial negotiations, and strategic growth initiatives across POS, payments, infrastructure, managed services, and hardware lifecycle programs.
Previously at Pathway, I managed SaaS relationships with insurance broker clients across Canada, the United States, and the United Kingdom. I improved customer ROI by up to 20%, maintained an estimated 92% retention rate, and worked closely with product and engineering teams to solve technical and operational challenges.
My background also includes business development in logistics at GOCCI US and relationship-based banking sales at Santander Bank US, where I consistently achieved 110–120% of monthly targets. I bring commercial discipline, consultative selling, and a customer-centric approach to building long-term growth.
