Open to opportunities

Damaris Romero-Garcia

@damarisromerogarcia

Message

Highly motivated and organized person with multiple language skills who's seeking for a remote job.

Belgium

Message

What I'm looking for

I am looking for a challenging remote job that allows for personal growth.

My previous remote role was a very good experience which is why I really want to continue through that path. I speak multiple languages, I am a native speaker of Spanish and Dutch, and I'm fluent in English. I also have a basic understanding of French. My adaptability and quick learning skills allow me to easily adapt to any assigned tasks, and this is why I feel completely confident that I can do anything I put my mind into.

Experience

Work history, roles, and key accomplishments

Call Agent in Technical Service

B-Connected Proximus

Jul 2023 - Jun 2024 (11 months)

As a Call Agent in Technical Service, I provided remote support to residential and business clients, resolving issues related to internet, TV, and telephone services. My role involved troubleshooting and guiding clients through technical problems effectively.

Technical Support Problem Solving Customer Service Communication Skills MS Office

Call Agent | Agenda Planner

H&S Powersolution Callcenter

Apr 2021 - Oct 2021 (6 months)

In my role as a Call Agent and Agenda Planner, I made outbound commercial calls to inform clients about products and services, while also scheduling appointments. This position enhanced my sales skills and ability to manage deadlines.

Outbound Sales Appointment Management Time Management Problem Solving

Call Agent in Technical Service

IPG Callcenter

Feb 2018 - Mar 2018 (1 month)

As a Call Agent in Technical Service, I assisted clients by solving technical issues related to PCs, internet, and TV services. My focus was on delivering excellent customer service and ensuring client satisfaction.

Technical Support Customer Service Problem Solving Communication Skills MS Office