Zhamal Daui
@zhamaldaui
Bilingual sales and customer-service professional with strong communication skills.
BelgiumWhat I'm looking for
I am a bilingual customer-service and sales professional with experience across sales, teleagent, and marketing roles in fast-paced call-center and retail environments.
I have held positions at international and local companies where I consistently handled customer interactions, supported site operations, and contributed to marketing activities.
My strengths include fluency in Bulgarian, Arabic, and English, strong interpersonal skills, and proficiency with Word, Excel, and PowerPoint.
I am motivated to join a growth-oriented team where I can apply my communication skills and customer-focused mindset to drive satisfaction and results.
Experience
Work history, roles, and key accomplishments
Sales Agent
Sequoia International
Mar 2021 - May 2021 (2 months)
Performed sales and customer outreach activities in a small marketing/advertising firm, contributing to revenue generation across assigned accounts during a three-month engagement.
Handled inbound/outbound customer service and support for a large telecommunications provider, maintaining service quality across high call volumes over a six-month period.
Marketing Specialist
Queste Contacts
Mar 2020 - Aug 2020 (5 months)
Executed marketing activities and campaigns for a trade company, supporting customer engagement and promotional initiatives over a five-month period.
Call Center Agent
Queste
Nov 2019 - Feb 2020 (3 months)
Managed customer calls and provided support within a marketing/advertising contact center, resolving inquiries and maintaining performance targets during a four-month tenure.
Barista
Coffee Standart EOOD
Sep 2018 - May 2019 (8 months)
Prepared beverages and provided front-of-house service at a high-volume coffee outlet, ensuring customer satisfaction and operational efficiency during an academic-year role.
Site Support
Safko EOOD
Jun 2018 - Aug 2018 (2 months)
Provided on-site support and operational assistance for a marketing/advertising firm during a summer assignment, supporting daily site activities and client requests.
Education
Degrees, certifications, and relevant coursework
Gibran Khalil Gibran
Secondary school diploma, Secondary school
2011 - 2020
Completed secondary school education at Gibran Khalil Gibran from 2011 to 2020.
Hassan Kamel Al-Sabbah
Secondary school diploma, Secondary school
2008 - 2011
Attended secondary school at Hassan Kamel Al-Sabbah from 2008 to 2011.
Gibran Khalil Gibran
Secondary school diploma, Secondary school
2007 - 2008
Attended Gibran Khalil Gibran secondary school during the 2007–2008 academic year.
Tech stack
Software and tools used professionally
Availability
Location
BelgiumAuthorized to work in
Job categories
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