César Ambriz
@csarambriz
Bilingual conversation designer and UX content specialist.
MexicoWhat I'm looking for
I am a bilingual conversation designer and UX content specialist with extensive experience in implementing digital solutions and managing complex projects. At Woebot Health, I led cross-functional teams as a SCRUM Master, ensuring the successful deployment and iteration of features that enhance user experience. My role involved collaborating with Engineering, Product Managers, and Clinicians to drive operational excellence and improve user onboarding processes.
Previously, I served as the Spanish Content Lead at Woebot Health, where I acted as a Product Manager to scope the roadmap for the Spanish MVP. I managed communication with stakeholders and oversaw API integrations, ensuring high-quality localization of content. My background also includes experience as a Language Specialist at Age of Learning, where I reviewed and translated educational content, and as a Linguist at Telefónica Movistar, where I created user-oriented content and executed digital marketing initiatives.
Experience
Work history, roles, and key accomplishments
Content Implementation Specialist
Woebot Health
Jun 2023 - Apr 2025 (1 year 10 months)
Led kick-off meetings with customers to align on requirements and develop a build plan for onboarding and campaign configuration under a B2B SaaS model. Acted as SCRUM Master, working with cross-functional teams to deploy, QA, and iterate on new and existing features.
Spanish Content Lead
Woebot Health
Mar 2022 - Jun 2023 (1 year 3 months)
Acted as Product Manager to scope the roadmap for the Spanish MVP, managing communication with stakeholders and API integrations. Vetted and managed localization vendors by creating style guides and providing training to ensure quality.
Language Specialist (Spanish)
Age of Learning
Dec 2021 - Mar 2022 (3 months)
Reviewed and translated legal, marketing, and educational content requests through Jira, ensuring cultural and linguistic appropriateness. Maintained CAT memories, glossaries, and style guides to ensure consistency and accuracy in localized content.
Linguist
Telefónica Movistar
Apr 2020 - Dec 2021 (1 year 8 months)
Continuously updated and refined NLU mappings based on user interactions and feedback for cellphone plans and airtime lines of business. Created user-oriented content for landing pages and the live app, including FAQs, e-commerce flows, and call center training materials.
Lead Marketing Production Coordinator
CIAL Dun & Bradstreet
Jan 2018 - Apr 2020 (2 years 3 months)
Led a team in managing internal marketing requests across LATAM and conducting QA audits to ensure compliance with brand standards. Reviewed and audited B2B marketing assets and training materials, and conducted UX writing audits in SaaS platforms.
Education
Degrees, certifications, and relevant coursework
UMUniversidad Nacional Autónoma de México
Bachelor in Hispanic Literature and Linguistics, Hispanic Literature and Linguistics
Studied Hispanic Literature and Linguistics at Universidad Nacional Autónoma de México. Gained a comprehensive understanding of language, literature, and cultural contexts.
Availability
Location
MexicoAuthorized to work in
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