@crystalefetobore
Customer Service Representative at Aquaclear Solutions Ltd., resolving customer issues and keeping accurate support records.
NigeriaAt Aquaclear Solutions Ltd., I provided remote customer support by email and phone, answered product and service inquiries, and resolved customer issues. I also kept accurate records of interactions and outcomes to support follow-up.
At Nehita Designz, I coordinated and tracked customer orders from placement through delivery, addressing order issues and organizing documentation. Earlier, at GoldStandardAcademy, I supported more than 20 clients through in-person and phone interactions.
Work history, roles, and key accomplishments
Aquaclear Solutions Ltd.
May 2024 - Sep 2026 (2 years 4 months)
Provided remote support to customers by email, phone, and virtual communication tools, resolving complaints and maintaining accurate records. Managed multiple requests while prioritizing tasks and meeting deadlines.
Nehita Designz
Mar 2022 - Apr 2024 (2 years 1 month)
Handled customer inquiries and coordinated orders from placement through delivery, resolving issues and maintaining accurate documentation. Managed multiple orders and deadlines with close attention to detail.
GoldStandard Academy
Sep 2019 - Jan 2022 (2 years 4 months)
Managed daily customer interactions with 20+ clients through in-person and phone communication, resolving complaints and maintaining accurate records. Provided clear guidance and handled challenging situations calmly.
Degrees, certifications, and relevant coursework
Bachelor's Degree, Health Science
Pursuing a Bachelor's Degree in Health Science, expected to complete in 2028.
National Diploma, Mass Communication
Earned a National Diploma in Mass Communication.
Software and tools used professionally
NigeriaYou can contact Crystal and 90k+ other talented remote workers on Himalayas.
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