Cynthia Kawoh
@cynthiakawoh
Customer support professional experienced in order management and client relations.
NigeriaWhat I'm looking for
I am a customer support professional with hands-on experience managing customer inquiries, processing orders, and maintaining strong client relationships through my self-run fashion business. I communicate effectively across phone, chat, messaging apps, email, and social media to ensure timely order processing and high customer satisfaction.
Since 2022 I have handled end-to-end order management—processing, tracking, and record keeping—while resolving complaints and improving service outcomes. I prioritize clear communication, organization, and problem-solving to build repeat customers and smooth operations.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Self-Employed
Jan 2022 - Present (4 years 2 months)
Operated a self-run fashion business handling customer inquiries, processing and tracking orders, and resolving complaints to maintain customer satisfaction.
Education
Degrees, certifications, and relevant coursework
Ikenne Community High School
High School Diploma, General Secondary Education
Completed High School Diploma at Ikenne Community High School, graduating in 2018.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
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