kolawole ogundare
@kolawoleogundare
I provide clear, empathetic remote customer support across chat, email, and phone.
NigeriaWhat I'm looking for
I've built hands-on customer support and virtual assistant practice around e-commerce enquiries, including product questions, order tracking, delivery delays, returns, and refunds. I organize requests, notes, and follow-up actions so no customer issue is missed.
I bring clear written and spoken English, a calm approach to complaints, and accurate document and spreadsheet work using Google Workspace and Microsoft Office. I'm ready for full-time remote support work and can start immediately.
Experience
Work history, roles, and key accomplishments
Customer Support Representative
Independent Practice Projects
Apr 2024 - Present (2 years 4 months)
Responded to customer-style enquiries with clear, warm, and professional written communication. Practiced resolving common e-commerce support scenarios, including product questions, order tracking, delivery delays, returns, and refunds.
Education
Degrees, certifications, and relevant coursework
Federal Cooperative College
National Diploma, Cooperative Studies
Completed a National Diploma program at Federal Cooperative College in Ibadan, Nigeria in 2021.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
Skills
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