Crystal Adeyinka
@crystaladeyinka
Operations & customer support specialist delivering exceptional service through precise data and order management.
What I'm looking for
I’m a dependable, detail-oriented remote professional with over 10 years of experience managing online business operations, customer support, administrative processes, digital records, and e-commerce workflows.
I support customers through phone, email, live chat, WhatsApp, and social media—keeping communication professional and empathetic while maintaining accurate records and timely follow-up.
I handle order processing end to end, including entering, updating, verifying, and maintaining customer records and transaction details, then coordinating deliveries and monitoring payments to keep operations running smoothly.
I’m proficient in Google Workspace, Microsoft Office, WooCommerce, Paystack, and other digital tools. I’m known for strong communication, attention to detail, adaptability, and the ability to work independently while improving workflows and operational effectiveness.
Experience
Work history, roles, and key accomplishments
Operations & Customer Support Specialist
Self-Employed
Jan 2013 - Present (13 years 6 months)
Managed day-to-day operations for an online business, including customer support and administrative coordination. Handled customer enquiries across phone, email, WhatsApp, live chat, and social media, while maintaining accurate records and processing orders using WooCommerce and Paystack.
Education
Degrees, certifications, and relevant coursework
Senior Secondary School Certificate Examination (SSCE)
2000 - 2000
Completed the Senior Secondary School Certificate Examination (SSCE) in 2000. Specific school name, field, and degree level were not provided beyond SSCE.
Olabisi Onabanjo University (OOU)
2010 -
Attended Olabisi Onabanjo University (OOU) starting in 2010. Degree and field were not specified in the provided information.
National Open University (NOU)
2021 -
Attended National Open University (NOU) in 2021. Degree and field were not specified in the provided information.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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