Oluchi Ubah
@oluchiubah
Customer support and admin specialist delivering reliable, detail-oriented remote support and efficient workflow management.
NigeriaWhat I'm looking for
I am a reliable, approachable customer support and admin specialist with proven experience managing digital communication, supporting customers, and streamlining administrative tasks. I excel at responding to inquiries professionally, maintaining clear documentation, and creating positive customer experiences.
As a freelance customer support assistant, I independently managed inboxes across email and social platforms, processed orders, tracked issues to resolution, and supported internal workflows with minimal supervision. I’m detail-oriented, values-driven, flexible across time zones, and open to full- or part-time remote roles and trial tasks to demonstrate capability.
Experience
Work history, roles, and key accomplishments
Freelance Customer Support Assistant
Self-Employed
Jan 2024 - Present (1 year 8 months)
Assisted small business owners by managing inboxes across email and social media, responding to inquiries, processing orders, and tracking issues to resolution to ensure smooth service delivery.
Education
Degrees, certifications, and relevant coursework
EUEkiti State University
Bachelor of Science, Psychology
Currently pursuing a Bachelor of Science in Psychology at Ekiti State University.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
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