Corroll Bennett

Conducted outbound calls to prospective clients to generate leads and schedule appointments for sales representatives. Utilized effective cold calling techniques to engage prospects, build rapport, and communicate the value proposition of products or services. Met or exceeded weekly and monthly quotas for call volume, lead generation, and appointment setting.

Managed a portfolio of overdue accounts, contacting customers to negotiate and collect outstanding bills and debts. Interacted with customers professionally, addressing concerns and providing information to facilitate bill resolution. Ensured compliance with regulations and maintained accurate documentation of collection activities.

Handled inbound and outbound calls, providing exceptional customer service and support. Effectively promoted and sold products or services, meeting or exceeding sales targets. Utilized CRM software to document customer interactions and manage sales leads.

Responded to customer inquiries in a professional manner, providing accurate information and resolving issues to ensure customer satisfaction. Demonstrated empathy and active listening skills, understanding customer needs and addressing concerns effectively.

Managed and maintained physical and electronic records of bank transactions and customer accounts. Organized and indexed records for easy retrieval, ensuring accuracy and completeness of information. Conducted regular audits to ensure compliance with bank policies and regulatory requirements.

Completed the School Leaving Certificate with 7 CSEC subjects including English A, Mathematics, Principles of Accounts, Principles of Business, Biology, History, and Social Studies.