Lisa G

Responsible for creating marketing plans, negotiating terms with buyers, managing transactions, and ensuring compliance with legal and regulatory requirements. Developed strong relationships with real estate investors and conducted due diligence on properties.

Generated and qualified leads through cold calling, scheduling appointments for sales representatives to meet prospective customers.

Managed client communications, organized filing systems, and compiled data for management presentations while responding to emails according to guidelines.

Conducted cold calls to book new business and scheduled appointments with prospective customers for insurance brokers.

Cold called medical agency administrators to introduce services and scheduled appointments via phone and Zoom.

Trained and supervised a team of representatives while providing customer service support to patrons.

Conducted survey interviews over the phone and submitted findings to clients.

Provided virtual assistance with appointment setting, customer service, and document processing.

Engaged with warm leads through cold calls and transferred prospective customers to insurance brokers.

Trained and supervised representatives for a telecommunications company, ensuring quality service delivery.

Performed data entry by inputting information from online advertisements into client databases.

Provided customer service support via inbound calls, addressing inquiries and resolving issues.

Delivered customer service and technical support via inbound and outbound calls for a satellite radio project.

Assisted with cashiering and basic bookkeeping tasks, including document processing and file updates.

Assisted the Project Manager with accounting and administrative duties on government projects.

Assisted customers with transactions and provided customer service support.

Provided accounting and administrative support for various government projects.

Completed Caribbean Examinations Council passes in various subjects including Mathematics, Principles of Accounts, and English.

Certificate in Customer Services & Communications.

Certificate in Customer Relations & Services.

Certificate in Introduction to Microsoft Excel.