Open to opportunities

Confidence Kamalu

@confidencekamalu

Message

I support customers, manage operations, generate leads, and coordinate successful events.

Nigeria

Message

What I'm looking for

I'm looking to add value in administrative, customer support, sales, or operations-focused roles where I can manage customer needs, support daily operations, use CRM and productivity tools, and contribute to team success.

I've supported customers and daily operations at Cribsybites Nigeria, managing inquiries, correspondence, appointments, records, and social media campaigns that improved customer engagement and brand visibility. At Adfelix Farm, I promoted products, maintained customer relationships, supported sales, and handled sales and financial records.

I've also generated qualified leads through 50+ daily outbound calls for Home Warranty Insurance and now plan, coordinate, and execute customized event décor projects at Ezievents. Certified in Virtual Assistance through ALX Africa, I bring organized administrative support, responsive customer service, CRM management, and strong attention to detail.

Experience

Work history, roles, and key accomplishments

Current

Event Decorator & Event Planner

Current

Ezievents

Sep 2025 - Present (11 months)

Consult with clients to understand their vision, budget, and event requirements, delivering customized décor solutions. Plan, coordinate, and execute event décor projects while managing multiple tasks and meeting strict deadlines.

Event Planning Client Consultation vendor negotiation Project Management Customer Service

Cold Call Agent

Home Warranty Insurance

Nov 2025 - Feb 2026 (3 months)

Generated qualified leads through effective prospecting and maintained accurate CRM records. Conducted 50+ outbound calls daily using power dialers.

Lead Generation Cold Calling CRM Management Outbound Sales Prospecting

Customer Support / Secretary

Cribsybites

Jul 2023 - Jun 2024 (11 months)

Managed customer inquiries, correspondence, and appointment scheduling, ensuring prompt and professional communication. Provided administrative support by organizing documents, maintaining records, and coordinating daily office operations.

Customer Support Administrative Support Calendar Management Social Media Marketing Sales Support Document Management

Sales Representative

Adfelix Farm

Jan 2022 - Jan 2023 (1 year)

Promoted and sold the company's products by identifying customer needs and recommending appropriate solutions. Built and maintained positive customer relationships, resulting in repeat business and improved customer satisfaction.

Sales Customer Relationship Management Data Entry Record keeping Administrative Support