Chidera Ogbonna

I am a highly organized and tech-savvy Virtual Assistant and Customer Support professional with a strong background in administration, communication, and team coordination. My experience includes successfully coordinating over 30 executive and VIP meetings without any scheduling conflicts, showcasing my ability to thrive in high-pressure environments. I am committed to providing excellent customer experiences and streamlining operations to support business growth, whether remotely or in person.

Throughout my career, I have demonstrated a proven ability to enhance client satisfaction, as evidenced by my initiatives that reduced client response time by over 40%. I have effectively managed daily correspondence and administrative tasks, contributing to a 15% increase in client satisfaction through timely responses and clear communication. My skills in creating and maintaining digital filing systems have significantly reduced administrative errors and improved task visibility, further enhancing operational efficiency.

In my current role as an Administrative Support Officer, I coordinate training sessions and manage calendar invites, ensuring that all participants receive timely updates. My previous experience as a Virtual Coordinator and Executive Assistant has equipped me with the skills to organize luxury protocol services and business travel support, ensuring seamless communication between teams and VIP guests. I am passionate about leveraging my skills to contribute to organizational success.