Open to opportunities

Amarachi Ezechigbo

@amarachiezechigbo

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Detail-oriented virtual administrative assistant driving operational efficiency.

Nigeria

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What I'm looking for

I seek a role providing operational support and CRM management in a collaborative, growth-oriented team where I can streamline workflows and support executive-level tasks.

I am a virtual administrative assistant with over seven years' experience supporting sales, customer service, and digital operations, currently pursuing an M.Sc. in Business Administration. I specialise in calendar management, CRM organisation (HubSpot, Zoho), data entry, executive support, and workflow coordination using Google Workspace, Trello, Asana, and Microsoft Office.

I have improved operational productivity across retail and digital environments by maintaining accurate records, managing client communications, scheduling and tracking deliverables, and creating/scheduling digital content to support marketing and sales initiatives. My background includes remote and onsite roles managing high-volume administrative tasks, CRM maintenance, and customer-facing interactions that strengthen process reliability and team performance.

Experience

Work history, roles, and key accomplishments

Virtual Administrative Assistant

Skill2Scale Academy

Jan 2025 - Dec 2026 (1 year 11 months)

Managed executive calendars, organized CRM databases in HubSpot and Zoho, and performed high-volume data entry to improve workflow structure and data accuracy across operations.

Calendar Management HubSpot Zoho Data Entry Google Workspace Trello Asana

Social Media and Administrative Assistant

Miraz Totz & Treasures

Mar 2024 - Nov 2025 (1 year 8 months)

Managed social media accounts, created and scheduled digital content, and maintained organised customer interaction records to support online sales campaigns and reporting.

Social Media Management Google Workspace Customer Support Video Editing Digital Asset Management CRM

Telemarketer

Design Synchrony

Oct 2023 - Feb 2024 (4 months)

Conducted cold calling and lead generation, maintained accurate prospect and follow-up records, and strengthened communication tracking systems to improve pipeline visibility.

Cold Calling Lead Generation Reporting

Retail Sales Agent

NTEL

Jan 2019 - Dec 2020 (1 year 11 months)

Maintained detailed sales and transaction records, provided customer support, and executed upselling strategies to support retail operations and reporting accuracy.

Sales Reporting Customer Support Google Workspace CRM Upselling

Customer Service Representative

Upendi Travel and Tours

Dec 2017 - May 2018 (5 months)

Managed front desk operations, coordinated travel bookings, and maintained structured client records to ensure accurate service delivery and office workflow.

Front Desk Operations Client Records