Darlenis Reyes

I am a detail-oriented and compassionate healthcare support professional with over 6 years of experience in patient coordination, customer service, and administrative operations. My journey in the healthcare industry has equipped me with strong communication skills and a deep commitment to patient-centered care. I thrive in dynamic environments where I can contribute to enhancing patient experiences and operational efficiency.

Throughout my career, I have successfully managed high-volume inbound and outbound calls, scheduled patient appointments, and coordinated referral management processes. My role as a Patient Service Coordinator at Novant Health allowed me to ensure continuity of care while maintaining compliance with HIPAA regulations. Additionally, my experience at Amazon as a Customer Support Specialist honed my ability to resolve customer issues effectively and maintain high satisfaction ratings. I am eager to leverage my skills in a remote position that values communication and patient care.