Diana Vanessa Fuentes

I’m a highly organized, bilingual healthcare professional with over 10 years of experience in clinical operations, patient coordination, customer service, and administrative management within the United States healthcare system. I manage high-volume workflows with clear communication for patients and providers.

As a Clinical Manager / Orthopedic Clinic Manager (2017–Present), I oversee daily clinical and administrative operations in a busy orthopedic practice. I coordinate patient scheduling, follow-ups, and provider calendars, while supervising medical assistants and front desk staff to keep workflows running smoothly.

I’m detail-oriented with strong operational discipline: I maintain accurate patient records and documentation using electronic systems and ensure HIPAA compliance and confidentiality. I also support clinical flow by coordinating imaging orders (X-rays, MRI, CT scans), referrals, and insurance-related documentation, and by managing inventory and office logistics.

Earlier, as a Certified Medical Assistant (2015–2017), I supported orthopedic specialists with patient care, vital signs, medical documentation, and appointment coordination. I’m now focused on remote opportunities where I can bring my remote communication strength, reliable organization, and customer-focused support to virtual assistant and healthcare coordination work.