Claire Schlichtherle

Managed projects from client consultation through implementation, coordinating teams, vendors, and stakeholders to deliver solutions on time and within scope. Developed project plans, documentation, and workflows while managing schedules, risks, and expectations. Improved project accuracy, streamlined communication, and ensured successful outcomes through effective planning and process improvement

Served as primary point of contact for 5–6 key clients daily, improving client retention by 26% through proactive consultative support and delivering detailed installation scopes. Conducted 30+ site visits per quarter, prepared security system proposals, re-engaged 50 former clients (37% converted), and coordinated cross-functionally to support on-time project execution and smoother client experie

Managed 200+ golf and country club client relationships, boosting retention by 24% via personalized service and tailored marketing solutions while exceeding monthly account growth targets. Onboarded and supported 250 clients, reactivated dormant accounts, led client marketing events that contributed to a 19% increase in profit margins, and provided timely client support through regular outreach.

Realtor at Long & Foster Companies (10/2022–10/2023).

Built and maintained strong relationships with high-net-worth clients, guiding them through complex real estate transactions with personalized support to drive client satisfaction. Increased 2019 year-over-year sales by 60% and expanded the client base by 43%, while applying federal and local real estate law compliance and partnering with lenders and attorneys to reduce closing times by 16%.

Designed and implemented customer retention strategies that increased client loyalty by 18% and developed customer-focused marketing materials that boosted engagement by 22% and supported 14% revenue growth within six months. Organized volunteer and community events, used customer feedback to refine branding and reduce churn, analyzed client engagement data to improve satisfaction scores by 17%, a

Bachelor of Arts in Communication Studies from the University of Montana in Missoula, Montana.