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Jordan QuebeJQ
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Jordan Quebe

@jordanquebe

Client Success and Project Coordination professional driving on-brand, on-time campaigns and measurable growth through cross-functional teams.

United States
Message

What I'm looking for

I’m looking for a client-success or account/project coordination role where I can run multi-channel campaigns, manage onboarding and retention, and deliver performance insights that keep teams on-time, on-brand, and continuously improving processes.

I’m a client-focused Client Success and Project/Account Coordination professional with 4+ years supporting brand growth across agency and digital marketing environments. In my most recent role, I managed a portfolio of 20+ clients (SMB to Enterprise) totaling ~$650k+ in ARR and maintained a quarterly retention rate of 97.5%, exceeding the company KPI requirement of 85%.

I coordinate enterprise client onboarding through regular touchpoints, performance check-ins, and proactive outreach, while translating multi-channel campaign results (SEO, Paid Media, web development, and email) into clear, actionable insights for executive-level audiences. Earlier, I managed end-to-end delivery across 8+ enterprise accounts—leading a 14-person cross-functional team—while improving reporting accuracy and project visibility through agency-wide SOPs and frameworks, and I maintained 100% CRM data accuracy across platforms like Salesforce, Asana, and Looker.

Experience

Work history, roles, and key accomplishments

RS

Client Success Coordinator

Ryno Strategic Solutions

Aug 2025 - Feb 2026 (6 months)

Managed a portfolio of 20+ clients (SMB to Enterprise) totaling ~$650k+ in ARR and maintained a 97.5% quarterly retention rate. Coordinated enterprise onboarding and produced multi-channel performance reports (SEO, paid media, web, and email) to deliver executive-level, actionable insights.

DC

Associate Account Executive

Dunn & Company

Feb 2025 - Aug 2025 (6 months)

Supported account management across 4 enterprise clients as a day-to-day point of contact for campaign planning, creative execution, and client communication across email, social, and digital advertising. Coordinated integrated campaign asset production (digital ads, branded video, email, social, and influencer activations) and supported new business development through market research, pitch coor

KA

Project Coordinator

Knight Agency

Aug 2022 - Jan 2025 (2 years 5 months)

Managed end-to-end project delivery across 8+ enterprise client accounts, including timelines, quality control, stakeholder communication, and cross-functional collaboration. Led a 14-person cross-functional team and contributed to agency-wide SOPs and reporting frameworks to improve reporting accuracy, project visibility, accountability, and on-time delivery.

PO

Project Coordinator

Pollen

Jan 2021 - Aug 2022 (1 year 7 months)

Served as a primary liaison between clients and vendors across 20+ global live experiences, aligning goals, timelines, and event operations expectations throughout the project lifecycle. Maintained 100% CRM data accuracy across company platforms and translated client/stakeholder feedback into tasks for internal teams to support continuous process improvement.

SO

Jr. Sales Consultant

Spencer Ogden

Jan 2020 - Jan 2021 (1 year)

Worked as a Jr. Sales Consultant supporting sales activities for Spencer Ogden during 2020–2021.

Vivint Smart Home logoVH

Outside Sales Representative

Jan 2018 - Jan 2020 (2 years)

Worked as an Outside Sales Representative for Vivint Smart Home during 2018–2020.

Education

Degrees, certifications, and relevant coursework

University of Central Florida logoUF

University of Central Florida

Bachelor of Science, Hospitality Management

2020 -

B.S. in Hospitality Management at the University of Central Florida starting in 2020.

Tech stack

Software and tools used professionally

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