Jordan Quebe
@jordanquebe
Client Success and Project Coordination professional driving on-brand, on-time campaigns and measurable growth through cross-functional teams.
What I'm looking for
I’m a client-focused Client Success and Project/Account Coordination professional with 4+ years supporting brand growth across agency and digital marketing environments. In my most recent role, I managed a portfolio of 20+ clients (SMB to Enterprise) totaling ~$650k+ in ARR and maintained a quarterly retention rate of 97.5%, exceeding the company KPI requirement of 85%.
I coordinate enterprise client onboarding through regular touchpoints, performance check-ins, and proactive outreach, while translating multi-channel campaign results (SEO, Paid Media, web development, and email) into clear, actionable insights for executive-level audiences. Earlier, I managed end-to-end delivery across 8+ enterprise accounts—leading a 14-person cross-functional team—while improving reporting accuracy and project visibility through agency-wide SOPs and frameworks, and I maintained 100% CRM data accuracy across platforms like Salesforce, Asana, and Looker.
Experience
Work history, roles, and key accomplishments
Client Success Coordinator
Ryno Strategic Solutions
Aug 2025 - Feb 2026 (6 months)
Managed a portfolio of 20+ clients (SMB to Enterprise) totaling ~$650k+ in ARR and maintained a 97.5% quarterly retention rate. Coordinated enterprise onboarding and produced multi-channel performance reports (SEO, paid media, web, and email) to deliver executive-level, actionable insights.
Associate Account Executive
Dunn & Company
Feb 2025 - Aug 2025 (6 months)
Supported account management across 4 enterprise clients as a day-to-day point of contact for campaign planning, creative execution, and client communication across email, social, and digital advertising. Coordinated integrated campaign asset production (digital ads, branded video, email, social, and influencer activations) and supported new business development through market research, pitch coor
Project Coordinator
Knight Agency
Aug 2022 - Jan 2025 (2 years 5 months)
Managed end-to-end project delivery across 8+ enterprise client accounts, including timelines, quality control, stakeholder communication, and cross-functional collaboration. Led a 14-person cross-functional team and contributed to agency-wide SOPs and reporting frameworks to improve reporting accuracy, project visibility, accountability, and on-time delivery.
Project Coordinator
Pollen
Jan 2021 - Aug 2022 (1 year 7 months)
Served as a primary liaison between clients and vendors across 20+ global live experiences, aligning goals, timelines, and event operations expectations throughout the project lifecycle. Maintained 100% CRM data accuracy across company platforms and translated client/stakeholder feedback into tasks for internal teams to support continuous process improvement.
Jr. Sales Consultant
Spencer Ogden
Jan 2020 - Jan 2021 (1 year)
Worked as a Jr. Sales Consultant supporting sales activities for Spencer Ogden during 2020–2021.
Worked as an Outside Sales Representative for Vivint Smart Home during 2018–2020.
Education
Degrees, certifications, and relevant coursework
University of Central Florida
Bachelor of Science, Hospitality Management
2020 -
B.S. in Hospitality Management at the University of Central Florida starting in 2020.
Availability
Location
Authorized to work in
Job categories
Skills
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