Ciobanu Robert Rafael
@ciobanurobertrafael
Motivated call center operator with strong communication skills.
RomaniaWhat I'm looking for
As a dedicated and motivated young professional, I thrive in dynamic and collaborative environments. My experience spans over a year and a half in customer relations and call center operations, where I have honed my skills in client orientation, negotiation, and effective communication.
In my current role as an Operator Call Centre at Cgs Brasov, I excel in managing customer inquiries and providing exceptional service. My previous experience as a Content Moderator at Teleperformance and Majorel has equipped me with valuable skills in content management and teamwork, enabling me to meet daily targets efficiently.
Experience
Work history, roles, and key accomplishments
Operator Call Centre
Cgs Brasov
Apr 2024 - Present (1 year 1 month)
Responsible for customer relations and support in a call center environment. Demonstrated skills in communication, teamwork, and working under pressure while thriving in a dynamic and collaborative setting.
Content Moderator
Teleperformance
Apr 2024 - May 2024 (1 month)
Moderated content for social media applications, ensuring compliance with community guidelines. Managed daily targets effectively while utilizing English language skills.
Moderator Content
Majorel
May 2022 - Sep 2023 (1 year 4 months)
Identified and removed sensitive content in English for social media users. Achieved daily targets efficiently while working in a fast-paced environment.
Education
Degrees, certifications, and relevant coursework
Liceul Tehnologic Ion Barbu
High School Diploma, Public Catering
2014 - 2018
Studied in the field of Public Catering, focusing on general skills such as communication, teamwork, and written and verbal communication in English, while also developing the ability to concentrate under stress.
Tech stack
Software and tools used professionally
Availability
Location
RomaniaAuthorized to work in
Job categories
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