Open to opportunities

Christopher Uche

@christopheruche

Message

Senior telemarketing specialist customer support and representative. driving remote B2B and B2C sales growth.

United States

Message

What I'm looking for

I’m looking for remote roles where I can own outbound calling, lead qualification, and CRM-driven pipeline growth, hit aggressive KPIs, and improve conversion through scripts and coaching. I thrive in high-volume, global B2B/B2C environments.

I’m a results-driven Telemarketing Specialist with 5+ years of success in remote B2B and B2C sales across international markets. I specialize in cold calling, lead qualification, and converting prospects into loyal customers.

In my current role as a Senior Telemarketing Specialist for GlobalReach Sales Solutions, I run 200+ outbound calls daily to B2B decision-makers across North America, Europe, and Asia-Pacific. I maintain a 35% call-to-appointment conversion rate, manage Salesforce pipelines for 500+ active leads with high accuracy, and have improved conversion by 18% through new call scripts.

I also built strong performance foundations as a Telemarketing Representative at ProConnect Solutions, where I achieved 120% of monthly quota for 18 consecutive months and generated 1.2M+ in closed pipeline value. I’m confident mentoring teams, refining messaging through script development, and leveraging CRM and VoIP tools to hit KPIs consistently in high-volume, fully remote environments.

Experience

Work history, roles, and key accomplishments

Current

Senior Telemarketing Specialist

Current

Globalreach Sales Solutions

Jan 2022 - Present (4 years 6 months)

Drove 200+ outbound calls daily to B2B decision-makers across North America, Europe, and Asia-Pacific markets and maintained a 35% call-to-appointment conversion rate. Managed Salesforce CRM records for a 500+ lead pipeline, developed call scripts, and mentored 4 junior agents.

Cold Calling B2B Sales Lead Qualification CRM Management Salesforce Pipeline Management Script Development Appointment Setting KPI Reporting Objection Handling Active Listening

Telemarketing Representative

Proconnect Solutions

Mar 2020 - Dec 2021 (1 year 9 months)

Conducted high-volume outbound calling campaigns for financial services and SaaS clients across multiple time zones. Achieved 120% of monthly quota for 18 consecutive months using HubSpot CRM and VoIP tools, supporting warm lead follow-up and inbound inquiry conversion.

Cold Calling Outbound Calling B2B Sales Lead Follow Up CRM Management HubSpot VoIP RingCentral Aircall Customer Satisfaction Active Listening

Inside Sales & Telemarketing Agent

Novastar Marketing Group

Jun 2019 - Feb 2020 (8 months)

Supported B2C telemarketing campaigns in the insurance and home services verticals by qualifying leads and scheduling appointments for field representatives. Improved contact rate through collaboration with the marketing team and reduced no-show rates by 25%.

B2C Sales Telemarketing Lead Qualification Appointment Setting Appointment Scheduling Audience Refinement Active Listening