Christian Mark Zulita

I am a dedicated and self-motivated customer service representative with extensive experience in handling disputes and ensuring customer satisfaction. My journey began at VXI Global Holding, where I specialized in resolving PayPal disputes, honing my communication and problem-solving skills. I take pride in my ability to investigate customer inquiries thoroughly and provide timely resolutions, which has significantly contributed to maintaining high customer satisfaction levels.

In my recent role at Alorica, I further developed my expertise in customer service by assisting patients with their medical journeys. I navigated complex issues related to coverage determinations and grievances, ensuring that patients received the care they needed. My adaptability and commitment to excellence have allowed me to thrive in high-pressure environments while adhering to strict deadlines.

With a strong foundation in sales as a specialist at Green World Pro, I have also contributed to the deployment of solar technology, building lasting relationships with clients and educating them on the benefits of solar energy. I am eager to leverage my diverse skill set in a challenging new role that allows me to continue growing professionally.