Christiana Olamide
@christianaolamide
I resolve customer inquiries and organize support workflows using CRM, help desk, and administrative tools.
NigeriaWhat I'm looking for
I've supported business operations and compliance at Excelerate by responding to inquiries, following up on issues, maintaining electronic records, and assisting with documentation and reporting.
Through hands-on Help Desk and CRM portfolio projects, I've managed Freshdesk tickets, built HubSpot CRM workflows, and practiced customer email support, escalation, technical issue resolution, and follow-up. I also bring administrative and financial record-management experience from supporting schedules, correspondence, meetings, and daily office operations at Will of God Electronic and Electrical Company.
Experience
Work history, roles, and key accomplishments
Business Operations and Compliance Intern
Excelerate
Jan 2025 - Present (1 year 9 months)
Support daily business operations and maintain efficient workflows. Assist with documentation, data entry, record management, and operational reporting.
Education
Degrees, certifications, and relevant coursework
Kogi State University
Bachelor of Banking and Finance, Banking and Finance
2019 - 2022
Pursued a Bachelor of Banking and Finance, gaining knowledge in financial principles and banking operations.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
Skills
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