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ogechukwu emmanuel

@ogechukwuemmanuel

Customer support professional skilled in CRM tools, empathetic communication, and rapid problem resolution.

Nigeria
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What I'm looking for

I seek a customer-focused role where I can grow my technical support and CRM skills, work in a collaborative culture, and continue improving customer satisfaction.

I am an enthusiastic, detail-oriented customer support professional with a background in IT support and a strong passion for customer experience.

I have hands-on experience using tools such as ClickUp, Asana, Freshdesk, and Intercom, and I document issues and resolutions to ensure smooth knowledge transfer within teams.

I provide clear, empathetic communication across phone, chat, and email, maintaining professionalism and patience while handling high-volume requests.

I focus on improving customer satisfaction through effective problem resolution, continuous learning, and proactive collaboration with cross-functional teams.

Experience

Work history, roles, and key accomplishments

Education

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ogechukwu hasn't added their education

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Tech stack

Software and tools used professionally

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