Open to opportunities

Favour Erayame

@favourerayame

Message

I resolve customer issues and manage remote client communications across chat, email, and digital platforms.

Nigeria

Message

What I'm looking for

I'm looking for a remote customer support or client communications role where I can resolve customer issues, manage high-volume inquiries, collaborate across time zones, and contribute to excellent customer experiences.

I handle customer inquiries across chat, email, and digital platforms, providing timely, accurate support while resolving issues and escalating complex cases appropriately.

In my remote Customer Support and Administrative Assistant work, I've maintained CRM records, coordinated schedules, prepared reports, tracked performance metrics, and kept communication clear between clients and internal teams.

I've also supported social media and client communications by managing inbound messages, organizing communication logs, following up on concerns, and helping build strong customer relationships across global teams.

Experience

Work history, roles, and key accomplishments

Current

Customer Support / Administrative Assistant

Current

Remote

Jan 2023 - Present (3 years 7 months)

Handled customer inquiries via chat and email, ensuring timely and accurate responses. Resolved customer issues and escalated complex cases while maintaining customer satisfaction.