Chris Emery

I am a customer service-oriented professional with over nine years of experience in administrative and client-facing roles, complemented by a background in Hotel Management. My advanced English proficiency enhances my communication and problem-solving skills, enabling me to deliver exceptional service. I am passionate about enhancing customer experiences and creating welcoming environments, with a focus on continuous improvement and maintaining high standards of quality in all service aspects.

In my recent role as an Auditor at Central Perú S.A., I conducted quality audits and operational procedure reviews that significantly improved process efficiency. By identifying areas for improvement and collaborating with teams, I ensured compliance with quality and safety standards. My strategies to optimize operational outcomes indirectly contributed to enhanced customer service by reducing inefficiencies.

Previously, as an Administrative Assistant, I coordinated various administrative tasks, managed communications, and provided direct client support, all of which contributed to overall customer satisfaction. My technical skills include advanced proficiency in Microsoft Office and Google Workspace, along with experience in remote work tools, ensuring effective communication in collaborative environments.