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@matiasreyesmelendez
Dedicated professional with strong communication and customer service skills.
I am a dedicated professional currently pursuing a degree in Physical Therapy at Universidad Peruana de Ciencias Aplicadas. My experiences range from customer service to sales, where I have honed my communication skills and ability to connect with diverse individuals. I pride myself on my strong work ethic and commitment to achieving goals.
Throughout my career, I have worked in various roles, including as a Custodial staff at Vail Resorts and an Interpreter at SGF USA LLC, where I facilitated communication between English and Spanish speakers. My ability to adapt and learn quickly has allowed me to excel in customer-facing roles, ensuring satisfaction and fostering positive relationships.
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Work history, roles, and key accomplishments
Vail Resorts
Mar 2024 - Apr 2024 (1 month)
Responsible for ensuring cleanliness, orderliness, and sanitation in the resort facilities.
SGF USA LLC
Mar 2024 - Apr 2024 (1 month)
Interpreted calls between English and Spanish speakers, ensuring clear communication during phone conversations.
Collaboratio
Jan 2023 - Mar 2024 (1 year 2 months)
Verified the legitimacy of event tickets using electronic devices at various events.
Touch Lima
Jan 2023 - Mar 2024 (1 year 2 months)
Promoted and increased sales of various grocery brands at supermarkets.
Alterno Perú
Jan 2023 - Mar 2024 (1 year 2 months)
Promoted and increased sales for a bike and gym machines company at retail stores.
Teleperformance Peru
Jan 2023 - Mar 2024 (1 year 2 months)
Provided customer service through phone calls, chats, and emails for a delivery app operating in the US and Canada.
Degrees, certifications, and relevant coursework
Bachelor of Science, Physical Therapy
2021 -
Currently pursuing a degree in Physical Therapy, focusing on the rehabilitation and treatment of patients with physical impairments.
Software and tools used professionally
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