Fabiana Vega C

Ensured compliance with quality standards by analyzing processes and identifying areas for improvement. Conducted data-driven evaluations to detect defects and enhance service efficiency. Collaborated with cross-functional teams to implement quality control measures and improve customer experience.

Gained back office experience with money tracking for transfers not received, developing critical thinking and attention to detail to verify authenticity and accuracy. Improved investigation skills through fraud evaluation. Executed calls when needed to obtain more information from customers based on reports.

Developed problem-solving abilities in a teamwork environment while working with a health insurance company in English. Completed a training program for pharmacy pricing processing information, including pharmacy training and management of PDG forms in the medical field. Handled a high volume of calls with a high quality of service.

Completed high school education at a Catholic Private School, building a foundational understanding across various subjects. Developed strong academic discipline and prepared for further studies.

Undertook studies in Commercial Aviation at Columbia Institute, gaining specialized knowledge relevant to the aviation industry. Focused on key aspects of commercial flight operations and related services.

Completed professional makeup artist training at Montalvo Institute, acquiring specialized skills in various makeup techniques. Developed expertise in cosmetic application and artistic expression.