Gonzalo Huaquisto
@gonzalohuaquisto
Bilingual professional with experience in customer service and technical skills in computing.
What I'm looking for
I am a highly motivated and adaptable professional with a strong background in customer service, medical interpretation, and technical skills in computing. With experience in facilitating clear and accurate communication between healthcare professionals and patients, I am confident in my ability to leverage my problem-solving, communication, and analytical abilities in a dynamic work environment.
Throughout my career, I have consistently demonstrated my ability to maintain high levels of accuracy and confidentiality, ensuring compliance with healthcare standards. I am also skilled in delivering exceptional customer service, achieving high customer satisfaction rates, and guiding clients through complex processes.
In addition to my technical skills, I possess strong interpersonal skills, including communication, adaptability, and problem-solving abilities. I am fluent in English and Spanish and proficient in Microsoft Office Suite, Google Workspace, and have basic knowledge of SQL, Python, and database management.
Experience
Work history, roles, and key accomplishments
Interpreter
Bilingual
Nov 2023 - Aug 2024 (9 months)
Provided bilingual interpretation (English-Spanish) over the phone in medical settings, facilitating clear communication between healthcare professionals and patients while maintaining accuracy and confidentiality.
Customer Service Representative
Teleperformance Peru
May 2023 - Oct 2023 (5 months)
Delivered exceptional customer service in English, efficiently addressing inquiries and resolving issues through phone channels, achieving high customer satisfaction rates.
Management Assistant
Promart Homecenter
Jan 2022 - Apr 2023 (1 year 3 months)
Supported customers in decision-making and product selection, managed commercial actions related to product organization, contributing to increased customer retention.
Polling Station Coordinator
ONPE
Jun 2021 - Jun 2021 (0 months)
Coordinated the reception, transport, and supervision of voting materials during the election, ensuring adherence to electoral procedures and assisting the public with inquiries.
Education
Degrees, certifications, and relevant coursework
IDAT Technical Institute
Diploma, Computing and Informatics
2022 -
Currently enrolled and completed six terms of study, focusing on information technology and programming.
University of Engineering and Technology
Bachelor’s Degree, Bioengineering
2018 - 2021
Completed six academic terms with a focus on biological sciences and engineering fundamentals.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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