JuanEnrique ChCh
@juanenriquechch
Highly critical-thinking and adaptable sales and customer service professional.
What I'm looking for
I am a results-driven sales and customer service professional with a strong background in hospitality and tourism. With experience in systems management and a high level of English, I excel in fast-paced environments that require creative problem-solving and adaptability. My expertise lies in providing top-notch customer service, managing sales processes, and leveraging technology to drive productivity.
In my previous roles, I have successfully utilized my strong communication and organizational skills to maintain client relationships, streamline sales processes, and improve workflows. I am proficient in using tools such as Slack, Google Sheets, and Google Calendar to achieve efficiency and effectiveness.
I am a quick learner, always looking for opportunities to grow and develop my skills. With a strong foundation in customer service and sales, I am confident in my ability to make a valuable contribution to any organization.
Experience
Work history, roles, and key accomplishments
SaaS Sales Specialist
Wiwo SpA
May 2023 - Sep 2023 (4 months)
Provided assistance to priority clients for content creation requests, scheduled and conducted demos to explain software products, and maintained client relationships.
Help Desk
PeruHopTourAgency
Apr 2022 - Aug 2022 (4 months)
Handled passenger queries and complaints, sold bus tickets and online tour operators, and coordinated passenger itineraries.
Receptionist
LLaqa Wasi Hotel
Feb 2021 - Sep 2021 (7 months)
Provided administrative support, managed bookings, and coordinated room cleaning.
Directory Assistant
Instituto Plan Peru
Jan 2019 - Oct 2020 (1 year 9 months)
Provided ongoing support for institute procedures, customer service, and visitor registration.
Sales Advisor
Global del Gas S.A.C
Jan 2018 - Jan 2019 (1 year)
Managed client portfolio and database, handled customer enquiries, and negotiated LPG wholesale prices.
Education
Degrees, certifications, and relevant coursework
Instituto Cultural Peruano Británico
Advanced, English as a Foreign Language
2010 - 2012
Advanced English as a Foreign Language
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Social media
Job categories
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